9.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

9.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1920 x 1080 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the (

38

Page 40
Image 40
Philips 236G3DH General FAQs, Do if the screen shows Cannot, Display this video mode?, Recommended resolution for this

236G3DH specifications

The Philips 236G3DH is a 23-inch LCD monitor that combines sleek design with exceptional performance, making it an ideal choice for both professional and home use. This display features Full HD resolution of 1920x1080 pixels, ensuring sharp and vibrant visuals. With an ultra-slim bezel and contemporary styling, it easily complements any workspace, providing a touch of elegance alongside practicality.

One of the standout features of the Philips 236G3DH is its innovative technology known as "SmartContrast." This dynamic contrast enhancement technology automatically analyzes the content on the screen and adjusts the contrast for optimal image quality. This leads to deeper blacks, brighter whites, and an overall more immersive viewing experience, especially for movies and games. Additionally, with a dynamic contrast ratio of 20,000,000:1, the monitor provides excellent detail in darker scenes and highlights.

The monitor also incorporates Anti-Glare technology, which minimizes reflections and allows for comfortable viewing even in bright environments. The wide viewing angles of up to 178 degrees ensure that colors remain consistent and vibrant, regardless of the position from which you are viewing. This feature is particularly beneficial for collaborative work environments where multiple people may be viewing the screen simultaneously.

Philips has also taken care to include features that promote user comfort and health. The 236G3DH is equipped with a LowBlue mode, which reduces harmful blue light emissions that can cause eye fatigue during extended usage. Furthermore, the monitor can be easily adjusted in terms of height and tilt, allowing users to set it up for optimal ergonomics.

Connectivity is another advantage of the Philips 236G3DH. It comes with multiple ports, including HDMI, DVI, and VGA, enabling seamless integration with a variety of devices, from desktop PCs to gaming consoles. This flexibility enhances its usability across different platforms and ensures that users can easily connect their preferred devices.

In conclusion, the Philips 236G3DH is a feature-rich monitor that offers a blend of style, functionality, and advanced technology. Its high-resolution display, enhanced color performance, ergonomic design, and versatile connectivity options make it a smart choice for anyone looking to enhance their visual experience, whether for work or leisure.