8.Troubleshooting & FAQs

8. Troubleshooting & FAQs

8.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not

satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

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Philips 239C4Q warranty Troubleshooting, Satisfactory, you can do manual adjustments via the OSD menu
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239C4Q specifications

The Philips 239C4Q is a notable entry in the world of monitors, designed with a blend of functionality and aesthetic appeal. This 23-inch display is aimed at users seeking a high-quality visual experience for both professional and personal usage.

One of the standout features of the Philips 239C4Q is its stunning Full HD resolution of 1920 x 1080 pixels. This resolution ensures crisp and clear images, making it ideal for tasks such as graphic design, video editing, and gaming. The monitor employs an AH-IPS panel, which stands for Advanced High-Performance In-Plane Switching technology. This technology is recognized for its superior color accuracy and wide viewing angles, allowing users to enjoy vibrant images without significant color distortion, even when viewed off-axis.

A key highlight of the Philips 239C4Q is its multi-touch capability, which adds a new layer of interactivity. This feature is increasingly relevant in today's touch-centric computing landscape, enabling efficient navigation through applications and enhancing the overall user experience.

Moreover, the monitor comes equipped with SmartTouch technology, which not only simplifies the interface but also allows for intuitive control. Quick access to menu settings and personalized adjustments can be made effortlessly.

The design of the Philips 239C4Q doesn't compromise on aesthetics either. It features a sleek profile with ultra-narrow bezels, making it an excellent choice for multi-monitor setups. The stand allows for height, tilt, and swivel adjustments, ensuring users can achieve the perfect viewing angle for both comfort and performance.

In terms of connectivity, the Philips 239C4Q supports a variety of ports including HDMI and DisplayPort, enabling compatibility with a range of devices. The integrated speakers help eliminate the clutter of external speakers, enhancing usability for video conferencing and media consumption.

With features like Flicker-free technology and LowBlue mode, the monitor is designed to reduce eye strain, which is particularly beneficial for users who spend long hours in front of screens.

In conclusion, the Philips 239C4Q is a versatile monitor that merges powerful technology with contemporary design. Its combination of a high-resolution display, touch capabilities, and ergonomic features positions it as an excellent choice for both professional environments and personal use, making it a worthy investment in any setup.
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