Troubleshooting

•Safety and Troubleshooting

•FAQs

Common Problems

Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

•Regulatory Information

•Other Related Information

Common Problems

Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button not working properly

Imaging Problems

The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.

It may not work properly if using nonstandard PC or video card.

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Philips 240BW9 user manual Troubleshooting