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241P4LRY user manual Customer care and warranty, Troubleshooting & FAQs
Models:
241P4LRY
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Troubleshooting
Specs
FAQ
Warranty
Common Problems
Height adjustment
Setting up the monitor
How to
What is
Power Management
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241P4LRY
www.philips.com/welcome
EN User manual
1
Customer care and warranty
37
Troubleshooting & FAQs
42
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Contents
Troubleshooting & FAQs
Customer care and warranty
241P4LRY
Table of Contents
1. Important
The casing cover should be opened only by qualified service personnel
Service
Do not leave your monitor in a car/trunk under direct sun light
1.2 Notational Descriptions
Waste Electrical and Electronic Equipment WEEE
1.3 Disposal of product and packing material
Recycling Information for Customers
2.1 Installation
Install base stand
Package contents
1. Place the monitor face down on soft and
DVI-D input Display port Audio input AC power input Zero power Switch
Connecting to your PC Kensington anti-theft lock VGA input
1. Connect the power cord to the back of the montior firmly
2. Turn off your computer and unplug its power cable
The OSD Menu
Description of the On Screen Display What is On-Screen Display OSD?
A user friendly on screen display interface is shown as below
Basic and simple instruction on the control keys
Physical Function
Resolution notification
Tilt
Pivot
Condition For VESA standard mounting applications
2.3 Remove base stand and base Remove the base
Why do I need it?
3. Image Optimization
How to enable SmartImage?
Except using key to scroll down, you can also
3. Image Optimization
3.2 SmartContrast What is it?
3.3 SmartSaturate
You can adjust more options without wizard by Standard pane
Installation Follow the instruction and complete the installation
3.5 Philips SmartControl Premium
First launch -Wizard
You can follow the instruction and do the adjustment
Start with Standard pane Adjust menu
Cancel prompts user if you want to cancel installation
3. Image Optimization
Page
First color Calibration Screen
User can enter PIN between 4 and 9 digits numbers only
OptionAuto Pivot
On single input displays, this pane will not be visible
3. Image Optimization
Context Sensitive menu
Task Tray Menu Enabled
Click Effects button check Show window contents while dragging XP
3. In Performance section, click Settings
Drag and Drop Windows
1. In Control Panel, click System
Right Click Menu
Title Bar Options
Right click on the Desktop Partition icon to view the drop down menu
Display Tune from the start menu or short cut on the desktop
3. Image Optimization
Left Click Menu
Name
Applies all settings to the entire desktop
Description
Image
Description
Name
Image
3. Image Optimization
Hot Key Setting
4. ErgoSensor
Demo mode
How does it work?
Picture/Display
5. Technical Specifications
5.Technical Specification
BSMI, CE Mark, FCC Class B, GOST, SEMKO,TCO Certified Edge
Recommended Resolution 1920 x 1080 at 60 Hz digital input
5.1 Resolution & Preset Modes Maximum Resolution
Resolution
5.Technical Specification
6.1 Automatic PowerSaving
6. Power Management
automatic power saving feature
Native resolution Contrast 50% Brightness 250 nits
Some of the Usability features of the TCO Certified for displays
7. Regulatory Information
Some of the Environmental features of the TCO Certified for displays
Lead-free Product
“The EPEAT Electronic Product
Federal Communications Commission FCC Notice U.S. Only
FCC Declaration
Commission Federale de la Communication
Réorienter ou déplacer lantenne de réception
Augmenter la distance entre léquipement et le récepteur
Polish Center for Testing and Certification Notice
2. nur original-Ersatzteile verwendet werden
Ergonomie Hinweis nur Deutschland
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird
ACHTUNG BEIM AUFSTELLEN
8. Customer care and warranty
8. Customer care and warranty
8.1 Philips Flat Panel Monitors Pixel Defect Policy
Pixels and Sub pixels
ACCEPTABLE LEVEL
BRIGHT DOT DEFECTS
BLACK DOT DEFECTS
TOTAL DOT DEFECTS
Consumer care number
Country
Price
Country
Call center
Consumer care number
Country
Contact Information for APMEA region
8. Customer care and warranty
Country
Call center
Common Problems
9. Troubleshooting & FAQs
Imaging Problems
USB problem
Audio problem
Changed video graphic adapter to another one Updated video driver
9.2 SmartControl Premium FAQs
Run Windows Update and updated monitor and/or video driver
9.Troubleshooting & FAQs
Q5 I forgot my PIN for Theft Deterrence Function.What can I do?
9.Troubleshooting & FAQs
9.3 General FAQs
Q7 How should I clean the monitor surface?
9.4 ErgoSensor FAQs
Q15 When does the power saving function work?
2012 Koninklijke Philips Electronics N.V. All rights reserved
Specifications are subject to change without notice M4241PRE1Q