Troubleshooting & FAQs
EN User manual
Customer care and warranty
245P2
Table of Contents
1. Important
Warnings
Service
The casing cover should be opened only by qualified service personnel
Do not leave your monitor in a car/trunk under direct sun light
1.2 Notational Descriptions
Waste Electrical and Electronic Equipment WEEE
1.3 Disposal of product and packing material
Recycling Information for Customers
2. Setting up the monitor
Power cord
VGA signal cable optional
Monitor
Connecting to your PC Audio input AC power input
Description of the On Screen Display What is On-Screen Display OSD?
The OSD Menu
Basic and simple instruction on the control keys
Main menu
110mm
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface
2.3 Remove the Base Condition For VESA standard mounting applications
1. Remove the 4 screw covers
3. Product information
How to enable SmartImage?
Why do I need it?
Except using key to scroll down, you can also
3.2 SmartContrast What is it?
3.3 SmartSaturate
Installation Follow the instruction and complete the installation
You can adjust more options without wizard by Standard pane
3.5 Philips SmartControl Premium
First launch -Wizard
You can follow the instruction and do the adjustment
Start with Standard pane Adjust menu
Cancel prompts user if you want to cancel installation
You can follow the instruction and do the adjustment
4. To return to Color home pane, click the Cancel button
Color menu
Refer to below table for sub-menu item base on your input
First color Calibration Screen
User can enter PIN between 4 and 9 digits numbers only
On single input displays, this pane will not be visible
OptionAuto Pivot
Context Sensitive menu
Task Tray Menu Enabled
3. In Performance section, click Settings
1. In Control Panel, click System
Click Effects button check Show window contents while dragging XP
Drag and Drop Windows
Title Bar Options
Right Click Menu
Right click on the Desktop Partition icon to view the drop down menu
Display Tune from the start menu or short cut on the desktop
Left Click Menu
Applies all settings to the entire desktop
Name
Description
Image
Name
Description
Image
the bottom region is spilt into two evenly sized regions
User present in front
Hot key
3.8 Philips Flat Panel Monitors Pixel Defect Policy
Pixels and Sub pixels
Types of Pixel Defects
Bright Dot Defects
BRIGHT DOT DEFECTS
ACCEPTABLE LEVEL
BLACK DOT DEFECTS
TOTAL DOT DEFECTS
4. Technical Specifications
Power
Environmental
ROHS
EPEAT
Packaging
This data is subject to change without notice
4.1 Resolution & Preset Modes Maximum Resolution For 245P2
5. Regulatory Information
Benefits of EPEAT
CE Declaration of Conformity
This product is in conformity with the following standards
EN61000-3-22006 Limits for Harmonic Current Emission
Federal Communications Commission FCC Notice U.S. Only
Commission Federale de la Communication
FCC Declaration
Réorienter ou déplacer lantenne de réception
Augmenter la distance entre léquipement et le récepteur
Polish Center for Testing and Certification Notice
Ergonomie Hinweis nur Deutschland
2. nur original-Ersatzteile verwendet werden
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird
ACHTUNG BEIM AUFSTELLEN
6. Customer care and warranty
What is excluded?
F1rst Choice Contact Information
Country
Code
Telephone number
Your Guarantee in Central and Eastern Europe
Consumer Information Centers
Alameda Raja Gabaglia, 188 - 10Andar
Address 4/5 Dursley Road,Yenorra, NSW
Address 28 Walls Rd Penrose Auckland Phone 0800 Fax 09
Singapore
Israel
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S.VIRGIN ISLANDS
Philips Customer Care Center 877 835-1838 or 919
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer
Troubleshooting & FAQs
DVI-Digital mode as it is not necessary
Common Problems
Imaging Problems
USB problem
Audio problem
Horizontal flicker appears
7.2 SmartControl Premium FAQs
Changed video graphic adapter to another one Updated video driver
Activities on OS, such as service pack or patch
Run Windows Update and updated monitor and/or video driver
Q5. I forgot my PIN for Theft Deterrence Function.What can I do?
7.3 General FAQs
Q7 How should I clean the LCD surface?
Page
Specifications are subject to change without notice Version 245P2
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