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Philips 245P2 user manual General FAQs

Models: 245P2

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7.3 General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

Ans.: Recommended resolution for Philips 24": 1920x1200 @60Hz.

•Unplug all cables, then connect your PC to the monitor that you used previously.

•In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1920x1200 pixels (24").

•Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.

•Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920x1200@60Hz (24").

•Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

•Turn on your monitor and then turn on your PC.

Q2: What does the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD- ROM? How do I install the drivers (.inf and

.icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the (companion CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed automatically.

Q4: How do I adjust the resolution?

Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties".

Q5: What if I get lost when I am making monitor adjustments via OSD?

Ans.: Simply press the OK button, then select 'Reset' to recall all of the original factory settings.

Q6: Is the LCD screen resistant to scratches?

Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

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Philips 245P2 user manual General FAQs

Contents

Troubleshooting & FAQs EN User manualCustomer care and warranty 245P2Table of Contents 1. Important WarningsService The casing cover should be opened only by qualified service personnelDo not leave your monitor in a car/trunk under direct sun light 1.2 Notational DescriptionsRecycling Information for Customers 1.3 Disposal of product and packing materialWaste Electrical and Electronic Equipment WEEE 2. Setting up the monitor Power cordVGA signal cable optional MonitorConnecting to your PC Audio input AC power input Description of the On Screen Display What is On-Screen Display OSD? The OSD MenuBasic and simple instruction on the control keys Main menu110mm This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface2.3 Remove the Base Condition For VESA standard mounting applications 1. Remove the 4 screw covers3. Product information How to enable SmartImage?Why do I need it? Except using key to scroll down, you can also3.2 SmartContrast What is it? 3.3 SmartSaturate Installation Follow the instruction and complete the installation You can adjust more options without wizard by Standard pane3.5 Philips SmartControl Premium First launch -WizardCancel prompts user if you want to cancel installation Start with Standard pane Adjust menuYou can follow the instruction and do the adjustment You can follow the instruction and do the adjustment 4. To return to Color home pane, click the Cancel buttonColor menu Refer to below table for sub-menu item base on your inputFirst color Calibration Screen User can enter PIN between 4 and 9 digits numbers only On single input displays, this pane will not be visible OptionAuto PivotContext Sensitive menu Task Tray Menu Enabled 3. In Performance section, click Settings 1. In Control Panel, click SystemClick Effects button check Show window contents while dragging XP Drag and Drop WindowsTitle Bar Options Right Click MenuRight click on the Desktop Partition icon to view the drop down menu Display Tune from the start menu or short cut on the desktopLeft Click Menu Applies all settings to the entire desktop NameDescription ImageName DescriptionImage the bottom region is spilt into two evenly sized regionsUser present in front Hot key3.8 Philips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTypes of Pixel Defects Bright Dot DefectsBRIGHT DOT DEFECTS ACCEPTABLE LEVELBLACK DOT DEFECTS TOTAL DOT DEFECTS4. Technical Specifications Power Environmental ROHSEPEAT PackagingThis data is subject to change without notice 4.1 Resolution & Preset Modes Maximum Resolution For 245P25. Regulatory Information Benefits of EPEAT CE Declaration of ConformityThis product is in conformity with the following standards EN61000-3-22006 Limits for Harmonic Current EmissionFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRéorienter ou déplacer lantenne de réception Augmenter la distance entre léquipement et le récepteurPolish Center for Testing and Certification Notice Ergonomie Hinweis nur Deutschland 2. nur original-Ersatzteile verwendet werden3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird ACHTUNG BEIM AUFSTELLEN6. Customer care and warranty What is excluded? F1rst Choice Contact Information CountryCode Telephone numberYour Guarantee in Central and Eastern Europe Consumer Information Centers Alameda Raja Gabaglia, 188 - 10Andar Address 4/5 Dursley Road,Yenorra, NSWAddress 28 Walls Rd Penrose Auckland Phone 0800 Fax 09 Singapore Israel TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S.VIRGIN ISLANDS Philips Customer Care Center 877 835-1838 or 919 If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase.This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer Troubleshooting & FAQs DVI-Digital mode as it is not necessaryCommon Problems Imaging ProblemsHorizontal flicker appears Audio problemUSB problem 7.2 SmartControl Premium FAQs Changed video graphic adapter to another one Updated video driverActivities on OS, such as service pack or patch Run Windows Update and updated monitor and/or video driverQ5. I forgot my PIN for Theft Deterrence Function.What can I do? 7.3 General FAQs Q7 How should I clean the LCD surface? Page Specifications are subject to change without notice Version 245P2 2010 Koninklijke Philips Electronics N.V. All rights reserved