Troubleshooting

 

 

Horizontal/Vertical

Screen has one or

Perform the LCD Monitor TV reset

Lines

more lines

Auto adjust image through Menu -> Image

 

 

Setting -> Auto Adjust

 

 

Adjust Phase and Clock controls via OSD

 

 

Perform the LCD Monitor TV self-test feature

 

 

check and determine if these lines are also in

 

 

self-test mode

 

 

Check for bent or broken pins in the video

 

 

cable connector

 

 

Note: When operating in DVI mode, the

 

 

Pixel Clock and Phase adjustments are

 

 

not available.

Sync Problems

Screen is

Perform the LCD Monitor TV reset

 

scrambled or

Push Auto Adjust button

 

appears torn

Adjust Phase and Clock controls via OSD

 

 

Perform the LCD Monitor TV self-test feature

 

 

check to determine if scrambled screen

 

 

appears in self-test mode

 

 

Check for bent or broken pins

 

 

Boot up in the "safe mode"

LCD Scratched

Screen has

Turn the LCD Monitor TV off and clean the

 

scratches or

screen

 

smudges

 

Safety Related

Visible signs of

Do not perform any troubleshooting steps

Issues

smoke or sparks

The LCD Monitor TV needs to be replaced

Intermittent Problems

The LCD Monitor

Ensure the LCD Monitor TV is in proper video

 

TV malfunctions

mode

 

on & off

Ensure video cable connection between

 

 

computer and the LCD monitor TV is secured

 

 

Perform the LCD Monitor TV factory reset (via

 

 

Menu -> Factory Reset -> All Settings)

 

 

Perform the LCD Monitor TV self-test feature

 

 

check to determine if the intermittent problem

 

 

occurs in self-test mode

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Philips 300WN5 manual Pixel Clock and Phase adjustments are