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If t here are intermit tent sound •
disruptions, check that output settings
from the HDM I device are correc t.
If you u se an HDMI-to-DVI ad apter •
or HDMI to DVI cab le, check that an
additional a udio cable is connecte d to
AUDIO I N (mini -jack o nly).
Computer connection issues
The computer display on the TV is not stable:
Che ck that your PC uses the suppor ted •
resolutio n and refresh rate.
Se t the TV picture for mat to unscaled. •
Contact us
If you cannot resolve your proble m, refer to
the FAQs for this TV at w ww.philips.com/
support.
If t he problem remains un resolved, contact
Philips Consum er Care in your countr y as
listed in this u ser manual.
Warning
Do not at tempt to repair t he TV yourself. T his •
may cause sever e injury, irrepa rable damage to
your TV or void y our warranty.
Note
Make a n ote of your TV model and se rial •
number befor e you contact Phili ps. These
numbers a re printed on the bac k of the TV
and on the pack aging.
The TV did not save your picture settings:
Check that the TV loc ation is set to the •
home setti ng. This mode offers you the
exibi lity to change and save set tings.
The picture does not  t the screen; it is too
big or too small:
Try usi ng a different pictu re format. •
The picture position is incorrect:
Pic ture signals from som e devices may •
not  t the s creen correctly. Ch eck the
signal outpu t of the device.
Sound issues
There is picture but no sound from the TV:
Note
If no au dio signal is detec ted, the TV •
automatic ally switches the a udio output off
— this does not in dicate malfunct ion.
Che ck that all cables are pr operly •
connecte d.
Che ck that the volume is not set to 0. •
Che ck that the sound is not muted . •
There is picture but sound quality is poor:
Che ck that the sound setti ngs are •
correct ly set.
There is picture but sound comes from one
speaker only:
Veri fy that sound balance is set t o the •
center.
HDMI connection issues
There are problems with HDMI devices:
Not e that HDCP (High-ban dwidth Digital •
Content Prote ction) support can d elay
the time take n for a TV to display content
from a HDMI d evice.
If t he TV does not recognize th e HDMI •
device and no pic ture is displayed, tr y
switching t he source from one device to
another and ba ck again.
EN
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