Troubleshooting

TV-related Checks (continued)

You have no picture.

•If you have made a connection to the TV’s Tuner jack be sure to use Autoprogram. (page *Q8).

•If you want to view materials from an accessory device (DVD player, VCR, or satellite receiver, for example) be sure you have selected the input source to which you have connected the device—AV1, AV2, AV3, AV4, AV5, AV6, or Side. (pages *Q4, *Q6, 10–16, 18, 20)

•Make sure you have made connections correctly. (pages *Q3–5, 10–16, 18, 20)

You have no picture and no sound.

• If you see a blinking orange light on the front of the set, this means that the lamp needs to be replaced. (pages 70–72)

You see scrolling images.

• Make sure you have made connections correctly. (pages *Q3–5, 10–16, 18, 20)

The picture appears doubled or tripled.

•If you are using an antenna, be sure it is facing in the correct direction. Also, check to see if it may be receiving signals that are being reflected off of mountains or buildings.

The picture shakes or is not clear.

•If you are using an antenna, make sure it is not broken or shorted, and make sure the antenna cable is connected properly and securely.

•If you are using a VCR and selecting channels on the TV, make sure the TV/VCR mode on the VCR is set to TV.

The picture has no colors or colors are not correct.

•Make sure you have made connections correctly. (pages *Q3–5, 10–14, 16, 18)

•If you have connected accessory equipment, such as an HD satellite receiver, make sure the color setting on the accessory equip- ment is correct. See the user manual for the HD satellite receiver.

The TV sound has an unusual quality.

• Check the TV’s Equalizer control to be sure it is set to the option you want. (page 33)

Remote-related Checks

The remote control does not work.

•Make sure nothing is blocking the path between the remote control and the TV or accessory device you want to operate.

•Make sure you point the remote directly at the TV or accessory device you want to operate.

•If you want to operate the TV, make sure the remote is in TV mode. If a green light is flashing the remote is in an accessory mode, press the Select button once. If you want to operate an accessory device, program the remote to operate the device if nec- essary and make sure the remote is in the appropriate mode for the device. (pages *Q6, 22–28)

•Make sure you have installed the batteries correctly. (page *Q6)

•The batteries could be dead. When the batteries in the remote run low, the remote will send a “Battery Low” command to the TV. The TV will then display a message on the screen reminding you to replace the batteries as soon as possible.

•You may want to try taking the remote batteries out and then putting them back in. NOTE: After taking the batteries out, you may need to reprogram the remote for use with accessory devices.

*Q refers to the Quick Use and Setup Guide that came with your TV.

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Philips 62PL9774 TV-related Checks You have no picture, You have no picture and no sound, You see scrolling images
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62PL9774, 55PL9774 specifications

The Philips 55PL9774 and 62PL9774 are standout models in the Philips television lineup, combining advanced technology with a sleek design to enhance the viewing experience. Both models are part of Philips' commitment to providing high-quality displays that cater to the needs of modern viewers.

One of the most notable features of the Philips 55PL9774 and 62PL9774 is their stunning 4K Ultra HD resolution. With a resolution of 3840 x 2160 pixels, viewers can enjoy crisp, clear images that bring content to life. The impressive pixel density ensures that even the finest details are rendered with remarkable clarity, making these televisions ideal for everything from movie nights to gaming.

In addition to their impressive resolution, both models incorporate Philips' Ambilight technology. This unique feature uses LED lights placed on the back of the TV to create an immersive lighting experience that extends the screen's colors into the surrounding environment. This not only enhances the overall viewing experience but also transforms any room into a dynamic, cinematic space.

Both the 55PL9774 and 62PL9774 support HDR (High Dynamic Range) for vivid colors and improved contrast. With HDR, darker scenes reveal hidden details, while bright scenes burst with color, offering an unparalleled level of visual fidelity. This feature is particularly beneficial for content that is designed with HDR in mind, like modern films and video games.

The audio experience is also noteworthy, as both models come equipped with high-quality sound systems that provide rich and immersive audio. The integration of Dolby Atmos technology enhances the soundstage, allowing viewers to feel as though they are part of the action. Whether you’re watching the latest blockbuster or listening to music, the auditory experience is designed to complement the stunning visuals.

Connectivity is a strong suit for both models. They support multiple HDMI and USB ports, as well as wireless connectivity options such as Wi-Fi and Bluetooth. This makes it easy to connect various devices like gaming consoles, streaming boxes, and sound systems, ensuring that users can enjoy a seamless entertainment setup.

In summary, the Philips 55PL9774 and 62PL9774 offer a all-around superior viewing experience, with their 4K resolution, Ambilight technology, HDR support, and immersive audio capabilities. These features, combined with robust connectivity options, make them excellent choices for anyone looking to elevate their home entertainment setup.
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