Troubleshooting
PROBLEM SOLUTION
The phone does Remove and reinstall the bat-
not switch on tery. Then charge the phone until the battery icon has stopped flashing. Finally, un- plug from the charger and try to switch the mobile on.
The display shows Somebody tried to use your
BLOCKED when phone but didn’t know the
you switch on PIN code. Contact your serv- ice provider.
The network and The network connection is
quality reception lost. Either you are in a radio
symbols are not shadow (in a tunnel or be-
displayedtween tall buildings) or you are outside the network cover- age area. Try from another place or contact your network operator for assistance/infor- mation about the network.
The display | The display responds slowly | |
doesn’t respond | at very low temperatures. This | |
(or responds | is normal and does not affect | |
slowly) to key | the operation of the phone. | |
pushes | Take the phone to a warmer | |
| place and try again. | |
| In other cases please contact | |
| your phone supplier. | |
Your phone | Press and hold | , or switch |
doesn’t go to idle | off the phone, check that the | |
screen | SIM card and the battery are | |
| installed correctly, and switch | |
| it on again. |
|
Your phone | This feature is network and | |
doesn’t display the | subscription dependent. If the | |
phone numbers of | network doesn’t send the call- | |
incoming calls | er’s number, the phone will | |
| display Call 1 instead. Contact | |
| your operator for detailed in- | |
| formation on this subject. | |
You can’t send text | Some networks | don’t allow |
messages | message exchanges with other | |
| networks. Contact your oper- | |
| ator for detailed information | |
| on this subject. |
|
38 | Troubleshooting |
