Troubleshooting

 

 

 

 

 

Check the following guide for the possible cause of a problem before contacting service.

 

 

 

 

 

 

 

 

 

 

 

Symptom

Cause

Correction

 

 

 

 

 

 

DVD or VCR do not

● DVD or VCR button is not switched

● Refer to page 6.

 

work properly.

 

properly.

 

 

 

No power.

● The power cord is disconnected.

● Plug the power cord into the wall outlet

 

 

 

 

 

securely.

 

 

The power is on, but the

● No disc is inserted.

● Insert a disc.

 

DVD player does not

 

 

 

 

 

 

 

work.

 

 

 

 

 

 

 

 

 

No picture.

● The TV is not set to receive DVD signal

● Select the appropriate video input mode on

 

 

 

output.

the TV so the picture from the DVD player

 

 

appears on the TV screen.

 

 

 

 

 

 

 

 

 

 

● The video cable is not connected securely.

● Connect the video cable into the jacks

 

 

securely.

 

 

 

 

 

 

 

 

 

No sound.

● The equipment connected with the audio

● Select the correct input mode of the audio

 

cable is not set to receive DVD signal

 

receiver so you can listen to the sound from

 

 

 

 

output.

 

 

the DVD player.

 

 

 

 

 

 

● The audio cables are not connected

● Connect the audio cable into the jacks

 

 

securely.

securely.

 

 

 

 

 

 

 

● The power of the equipment connected

● Turn on the equipment connected with the

 

 

with the audio cable is turned off.

audio cable.

 

 

● The Digital Audio Output is set to the

● Set the Digital Audio Output to the

 

 

correct position, then turn on the DVD

 

 

wrong position.

 

 

player again by pressing POWER.

 

 

 

 

 

 

 

 

 

The picture is poor.

● The disc is dirty.

● Clean the disc.

 

● The TV channels are not tuned in properly.

● Check tuning, carry out tuning again.

 

 

 

 

 

 

 

 

The DVD player does not

● An unplayable disc is inserted.

● Insert a playable disc. (Check the disc type

 

 

and Regional code.)

 

 

start playback.

 

 

● The disc is placed upside down.

● Place the disc with the playback side down.

 

 

 

 

 

 

 

 

 

● The disc is not placed within the guide.

● Place the disc on the disc tray correctly inside

 

 

 

 

the guide.

 

 

 

 

 

 

 

● The disc is dirty.

● Clean the disc.

 

 

 

 

 

 

 

● The Rating level is set.

● Cancel the Rating function or change the

 

 

 

rating level.

 

 

The remote control does

● There is an obstacle in the path of the

● Remove the obstacle.

 

not work properly.

remote control and this unit.

 

 

 

 

● The batteries in the remote control are

● Replace the batteries with new ones.

 

 

exhausted.

 

 

 

 

 

 

 

 

Video tape cannot be

● Is the cassette compartment empty?

● Eject the tape in.

 

inserted.

 

 

 

 

 

 

 

 

 

No Hi-Fi sound

● Audio mode is not set properly.

● Switch ‘AUDIO’ in the main menu to

 

 

 

‘STEREO’.

 

 

 

 

 

 

 

 

No NICAM sound

● NICAM mode is not set properly.

● Make sure NICAM in the menu is set to

 

recording

 

AUTO for the station to be recorded.

 

 

 

 

 

Video Head Cleaning

Whenever a video cassette is inserted into or ejected from your VCR the video head is automatically cleaned.This should mean that additional head cleaning should not be necessary.

However dirt accumulating on the head after a long period of time can cause the playback picture to become blurred or broken up. High quality video cassette tapes will not normally deposit dirt onto the video head, but old or damaged tapes might.

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Philips 721VR owner manual Symptom Cause Correction, Video Head Cleaning