Model 9500 User’s Manual10
Important
Monthly Check-in Call: At least once a month you should conduct
a Monthly Check-in Call to ensure that your Personal Help Button and
CarePartner Telephone are functioning properly. To do this, simply press
your Personal Help Button and wait for the Response Center to contact
you. Tell the Response Center that you are conducting a Monthly Check-
in Call and do not need assistance. Be sure to tell the Response Center
of any changes to your household or responder information.
STEP 3: Help arrives.
When your responder arrives, he or she
presses the ashing yellow RESET button.
This tells the Response Center that help has
arrived. The Lifeline Response Associate will
contact you to see if additional assistance is
needed.
If you accidently press your Personal Help
Button or are conducting a check-in call,
wait for the Lifeline Response Associate to
contact you, then tell them that you do not
need assistance.