Model 9500 User’s Manual16
Care and Maintenance
It is important to periodically clean and test your CarePartner Telephone
with Reminders and your Personal Help Button.

Cleaning Your CarePartner Telephone

Keep free of dust by wiping with a soft cotton cloth. If additional cleaning
is required:
STEP 1: Turn the POWER switch OFF, and unplug the AC power
adapter from the electrical outlet. Unplug the telephone cord from the
wall jack.
STEP 2: Slightly dampen a soft cloth with a mild all-purpose cleaner and
gently wipe surfaces clean. Do not use detergent or abrasive cleaners on
your CarePartner Telephone.
STEP 3: Reconnect the AC power adapter, reconnect the telephone
cord to the wall jack, and then turn the POWER switch back ON.
STEP 4: Test your system by pressing your Personal Help Button and
speaking with the Response Center.
WARNING: Do not use spray cleaners directly on your
CarePartnerTelephone. Excessive moisture will cause damage.

Cleaning Your Personal Help Button

Your Personal Help Button is completely waterproof, so you can
submerge it in warm water for easy cleaning.
STEP 1: Turn the POWER switch on the back of your CarePartner
Telephone OFF. This ensures a false “help” call won’t accidentally go
through while you are washing your Personal Help Button.
STEP 2: Wash your Personal Help Button with a mild liquid dish
washing detergent. Rinse and dry with a soft towel. To clean your
wrist strap or adjustable neck cord, wash with mild liquid dishwashing
detergent. Rinse well, blot excess moisture with a towel and allow to air
dry.