AUSTRALIA - Philips Manufacturers Warranty for Australia only
These warranty conditions are valid for the following consumer electronics products: Colour Televisions, Projection TV, Plasma & LCD TV, Video Cassette Recorders, CD Recorders & Players, DVD Players, DVD Recorders, DVD Recorders with HDD,Audio Systems, Home Theatre systems, Digital Set Top Box & Portable Audio products.
The benefits given to the purchaser by this warranty are in addition to all other rights and remedies which the purchaser has in respect of the product under the Trade Practices Act or other Commonwealth or State Law.
Philips Consumer Electronics warrants its products to the purchaser as follows and subject to the stated conditions.
1 Year Free Repair Service - at Philips ASC
Colour Television, Plasma Television, LCD Television, Projection Televsion, DVDR/VCR Combo, DVD Recorders with Hard Drive, LCD Projectors,Wireless Audio Systems, Audio Systems, Home Theatre Systems & Digital
1 Year Free Replacement – at your Retailer
Portable Audio, MP3 Infotainment products,Video Cassette recorders, DVD Player, DVD/VCR Combo Player, DVD Recorder without HDD & Portable DVD/LCD players.
Conditions of Repair Warranty
1.All claims for warranty service should be made to your nearest Philips Authorised Service Centre or the Philips Technology Care Centre. Reasonable evidence of date of purchase must be provided.
2.This warranty extends only to defects in material or workmanship occurring under normal use of the product when operated in accordance with the instructions.
3.If a replacement product is supplied under the repair policy it is warranted for the remainder of the warranty of the original purchased product only.
4.Home service is provided only within the normal service area of one of our recommended Authorised Service Centres (ASC). It will be provided for television receivers only with a screen side of 67cms or above (product includes CRT, LCD TV, PTV, and Plasma TV). Televisions with screen side less than 67cms and all other products types are to be taken or sent by the consumer to the workshop of your nearest Authorised Service Centre, at the Consumer’s expense.
5.This Manufacturers Warranty is limited to 3 months for the above listed Consumer Electronics products if used in commercial applications.
6.Philips may, at its discretion choose to replace rather than repair any product covered by this warranty.
7.Product accessories are covered by the same warranty period. Please contact the Philips Technology Care Centre for free replacement of faulty accessories.
8.This Manufacturers Warranty is neither transferable nor valid in countries other than Australia.
This warranty does not cover:
a)Mileage or travel outside the normal service area covered by selected Authorised Service Centre.
b)Service costs arising from failure to correctly adjust the controls of the product or to observe the instructions, or inspections that reveal that the product is in normal working order.
c)Product failures caused by misuse, neglect, accidental breakage, transit damage, inexpert repairs or modification by
d)Cleaning of video or audio heads.
e)Inadequate receiving antennae.
f)Replacement of worn or used batteries or other consumables.
g)Consumer products used in commercial applications (This warranty is limited to 3 months only).
h)Second hand products.
The conditions contained in this warranty card replace and override the provision of the Philips
Service is provided through more than 100 accredited Authorised Service Centres throughout Australia. For direct contact with the nearest recommended Authorised Service Centre in capital & regional cities/towns
Authorised Service Centre Network
1300 361 392
Customer support is provided in Australia by our trained call centre staff. For assistance with product features and specifications, please call
Technology Care Centre
1300 363 391
Please record the following information for your records and keep in a safe place.
We recommend retaining your purchase receipt to assist with any warranty claim.
Model number:....................................................
Serial number:....................................................
Date of purchase:....................................................
Retailer :....................................................
Philips Consumer Electronics
a division of Philips Electronics Australia Limited ABN 24 008 445 743,
Level 1, 65 Epping Road NORTH RYDE NSW 2113.
Warranty valid for all new products purchased after 1st January 2007
