If You Need Assistance OrService
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our toll-free telephone number for help or
calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fii. R could save you the cost of a service call.
PROBLEM
Nothing will
operate
The oven will
not operate
POSSIBLE CAUSE SOLUTION
The power cord is not plugged into Plug the power cord into a live circuit with
a live circuit with proper voltage. proper voltage. (See Installation
Instructions.)
A household fuse has blown or a Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
You have not turned the Oven Turn the Oven Selector to the desired
Selector to BAKE or BROIL. setting.
You have set a delayed start time. Wait for the start time to be reached.
You have not turned the Oven Turn the Oven Temperature Control
Temperature Control Knob to a Knob to a temperature setting.
temperature setting.
You have not set the automatic Set the MEALTIMER clock correctly.
MEALTIMER clock correctly. (See “Using the automatic MEALTIMER”
clock” on page 15.)
The surface A household fuse has blown or a
units will not Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
operate You have not plugged in surface Plug surface units in all the way. (See
units all the way. “Replacing” on page 20.)
You are not setting the control Push control knobs in before turning to a
knobs correctly. setting.
Control knob(s)
will not turn You are not pushing in before Push control knob(s) in before turning to
turning. a setting.
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