Cleaning the ADF delivery system ...................................................................................
206
Clean the ADF delivery system .......................................................................
207
Clean the ADF rollers ......................................................................................
208
ADF maintenance kit ........................................................................................................................
210
Calibrate the scanner .......................................................................................................................
211
Upgrade the firmware .......................................................................................................................
212
Determine the current firmware version ...........................................................................
Download new firmware from the HP Web site ...............................................................
Transfer the new firmware to the product ........................................................................
Use FTP to upload the firmware through a browser .......................................
Use FTP to upgrade the firmware on a network connection ...........................
213
Use HP Web Jetadmin to upgrade the firmware .............................................
214
Use MS-DOS commands to upgrade the firmware .........................................
Use the HP Jetdirect firmware .........................................................................................
15 Solve problems
Solving general problems .................................................................................................................
218
Troubleshooting checklist ................................................................................................
Restore factory settings ...................................................................................................
219
Factors that affect product performance ..........................................................................
Control-panel message types ...........................................................................................................
220
Control-panel messages ..................................................................................................................
221
Jams .................................................................................................................................................
222
Common causes of jams .................................................................................................
Jam locations ...................................................................................................................
223
Clear jams ........................................................................................................................
AREA 1: Clear jams in the output bin ..............................................................
224
AREA 2: Clear jams in the fuser .....................................................................
226
Clear jams in the duplex area .........................................................................
230
AREA 5: Clear jams in Tray 2 and the internal paper path .............................
233
AREA 6: Clear jams in Tray 1 .........................................................................
236
AREA 7: Clear jams in optional Trays 3, 4, and 5 ...........................................
239
AREA 8: Clear jams in the optional finishing devices .....................................
242
Clear jams in the output-accessory bridge .....................................
Clear jams in the sorter area ..........................................................
243
Clear jams in the booklet maker .....................................................
244
AREA 9: Clear jams in the ADF ......................................................................
246
Clear staple jams ............................................................................................
247
Clear staple jams in the main stapler .............................................
Clear staple jams in the booklet maker ..........................................
248
Jam recovery ...................................................................................................................
251
Paper-handling problems .................................................................................................................
252
Product feeds multiple sheets ..........................................................................................
x
ENWW