Service menu, Administration Service | HP CM6049f MFP manual

Service menu

Administration > Service

The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.

ENWW	Service menu 59

Image 75

HP CM6049f MFP manual Service menu, Administration Service

Contents

HP Color LaserJet CM6049f MFP User Guide Page HP Color LaserJet CM6049f MFP Copyright and License Copyright Hewlett-Packard Development Company, L.PTrademark Credits Table of contents Use the product with Macintosh Software for Windows Network configuration Connect the productPaper and print media Use product features Use color Print tasks Copy Scan and send to e-mail13 Fax Manage and maintain the product Solve problems Appendix a Supplies and accessories Appendix C Regulatory information Appendix B Product specifications 295 Xiv Product basics Product introduction Product features Product walkaround Product introduction Product features 1Features Environmental features Security featuresCopying and sending Product walkaround Front viewHP Color LaserJet CM6049f MFP Back view Interface ports Model name Model number HP Color LaserJet CM6049f MFP CE799A Serial number and model number location Enww Control panel Data light Use the control panelControl-panel layout Ready light Sign Out Home screenCopy Fax Mail Secondary E-mail Status line, see Buttons on the touchscreen on Buttons on the touchscreen Control-panel help systemControl-panel help system on Navigate the Administration menu 1Information menu Information menu Menu item Sub-menu item Values Description 2Default Options for Originals menu Default Job Options menuDefault Options for Originals Administration Default Job Options Menu item Values Description Image adjustmentAdministration Default Job Options Image Adjustment 3Image Adjustment menu Default Copy Options Administration Default Job Options Default Copy Options4Default Copy Options menu 6Fax Receive menu Default Fax OptionsAdministration Default Job Options Default Fax Options 5Fax Send menu Default E-mail Options Administration Default Job Options Default E-mail OptionsDocument File Type Select the file format for the e-mail 600 Default Send to Folder Options300 400 Default Print Options Administration Default Job Options Default Print Options7Default Print Options menu Administration Time/Scheduling Time/Scheduling menu8Time/Scheduling menu Create PIN Sleep Time MondayTuesday Custom Saturday Sunday Administration Management Management menu9Management menu Color If Allowed Disable ColorColor copying access Enable Color default Color/Black Mix Automatic default Networking and I/O Initial Setup menuAdministration Initial Setup Administration Initial Setup Networking and I/O Dhcp Renew Default IPIPV6 Settings Enable Dhcp Release Frame Type AppleTalk EnableProxy Server Proxy Port Secure Web Reset SecurityDiagnostics Embedded Tests Security Print Sec Execution Time H Snmp TestData Path Test Select All Tests Percent Lost Ping ResultsPackets Sent Packets Received Print Protocols Link Speed Fax Setup Administration Initial Setup Fax Setup12Fax Setup menu TCF T.30 Delay Fax Send Settings Fax Dial VolumeError Correction Mode Disabled Redial Interval Detect Dial Tone EnabledFax Receive Settings Rings To Answer Ringer Volume Off Administration Initial Setup Send Setup Mail SetupSend Setup menu Administration Initial Setup E-mail Setup Administration Device Behavior Device Behavior menu15Device Behavior menu Prompt Unless Loaded Tray Behavior Use Requested Tray Exclusively defaultFirst Manually Feed Staples None OffsetA4/Letter Staple Normal Menu item Sub-menu item Values Description Fold Legal & JISB4 A3 size paper booklet maker only Copy Interrupt EnabledLetterhead Mode Fold 11X17 & A3 Enabled Disabled default Personality Manual Feed EnabledWide A4 Enabled Print PS Errors Enabled Font Source Orientation Portrait defaultSymbol Set Form Length Administration Print Quality Print Quality menu16Print Quality menu Tray Auto Sense Mode Tray 1 sensingDefault for Trays Gloss Mode Resolution Image REt Cleaning frequencyHeavy Mode Restore Optimize Quick Calibration Calibration/Cleaning Process CleaningDelay Calibration At Wake/Power On Troubleshooting menu Administration Troubleshooting17Troubleshooting menu All consumable-related errors are ignored Default is Specified source as part of the testOrder to test specific paper paths Select whether to use the duplexer in the test Manual Sensor Test 100 500 Yellow Laser Component Test Transfer Motors Belt Only Image Drum MotorsMagenta Laser Scanner Repeat Once Default Default Specify a stop time. The next job that is sentProcess Administration Resets Resets menu Administration Service Service menu Enww Software for Windows Supported operating systems for Windows SAP Supported printer drivers for Windows HP Universal Print Driver UPD UPD installation modes HP PCL 5 description Select the correct printer driver for WindowsHP PCL 6 driver description HP postscript emulation description Priority for print settings Click the Device Settings tab Change printer-driver settings for WindowsChange the default settings for all Print jobs Settings HP Web Jetadmin Supported utilities for WindowsEmbedded Web server Software Software for other operating systems Enww Use the product with Macintosh Supported printer drivers for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for Macintosh HP Printer Utility Change printer-driver settings for MacintoshHP Printer Utility features Software for Macintosh computers Embedded Web server Supported utilities for Macintosh Resize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Print Print multiple pages on one sheet of paper in Macintosh Use watermarks Print on both sides manually Print on both sides of the page duplex printingSet the stapling options Use automatic duplex printing Use the Services menu Store jobsSet the color options Select Device Maintenance Enww USB connection Network connection Connect the product 1USB connection USB connection Network cable Network port Network connection Enww Network configuration Benefits of a network connection 3Messaging and management Service name DescriptionSupported network protocols 2Network device discovery Transmission Control Protocol TCP Configuring network settingsConfigure IP parameters Internet Protocol IP Gateways Dynamic Host Configuration Protocol DhcpDefault gateway Subnets Configure TCP/IPv4 parameters Input or change the IP addressSet the subnet mask Touch Manual Settings Touch Default Gateway Configure TCP/IPv6 parametersSet the default gateway Touch Manual Settings Touch Subnet Mask Network utilities Other components and utilitiesWindows Paper and print media Understand paper and print media use 1Supported paper and print media sizes Size Dimensions Tray Trays 3, 4Size Dimensions Tray Trays 2, 3, 4 Supported paper and print media sizes 13 x 5.83 148 x 210 mm83 x 8.27 105 x 148 mm 320 x 450 mm 12 x 305 x 457 mm 12 x 18 B4 JIS 257 x 364 mm 10.12 x 14.33305 x 430 mm 12 x 16.93 5Trays 2, 3, 4, and 5 paper information Type Specifications Quantity Settings Paper orientationSupported paper types 4Tray 1 paper information Supported paper types Media type Special paper or print media guidelines Load Tray Load paper and print media Address type Left margin Top margin Load trays 2, 3, 4, orPrint envelopes Load standard-sized media into trays 2, 3, 4, or Enww Load undetectable standard-sized media into Tray 2, 3, 4, Load custom-size media into tray 2, 3, 4, or Load large size paper into Tray 3, 4, or Load letterhead, pre-printed, or pre-punched paper Change the Image Rotation setting Tray Options Paper type Image orientation Duplex mode Staple location Letterhead or Pre- Landscape Printed Tray Letterhead or Pre- PortraitPrinted Trays One right, two right Letterhead or Pre- Landscape Sided Automatic media type sensing auto sense mode Configure traysConfigure a tray when loading paper Configure a tray to match print job settings Auto sense settings Select the paper by source, type, or sizeSource Type and Size Standard output bins Optional output accessoriesBin stapler/stacker features Choose an output location 9Booklet-maker finisher features Booklet maker finisher featuresAccessory walkaround 83-bin stapler/stacker features 2Booklet-maker finisher accessory Use the booklet-making feature Create a booklet from a copy Create a booklet from the print driver Select the operating mode in the printer driver Mac OS Configure the accessory operation modeSelect the operating mode at the control panel Select the operating mode in the printer driver Select the Installable Options panel Enww Use product features Set the wake time Economy settingsSet the sleep delay Sleep and wake Set economy modes from the EWS Click Settings and then Wake Time Supported paper sizes for stapling Use the stapler LGL, B4 A4 R, LTR R Select the stapler at the control panel for printed jobs Staple print jobs Create a proof and hold job Job storage features for print jobsGain access to the job storage features Use the proof and hold feature Delete a proof and hold job Print the remaining copies of a proof and hold job Use the personal job feature Print a personal jobDelete a personal job Delete a QuickCopy job Use the QuickCopy featureCreate a QuickCopy job Print additional copies of a QuickCopy job Delete a stored job Use the stored job feature for copy jobsCreate a stored copy job Print a stored job Enww Configure the paper tray Print photos or marketing materialSupported glossy paper Configure the driver settings Print weatherproof maps and outdoor signs Supported tough paperHP LaserJet Tough Paper Q1298A Letter HP Tough Paper Q1298B Set the duplex alignment Print tasks Cancel a print job Stop the current print job from the control panelStop the current print job from the software program Set paper and quality options Use features in the Windows printer driverOpen the printer driver Use printing shortcuts Set job storage options Set document effectsSet document finishing options Set product output options Obtain support and product-status information Set color options Printer Features section. b In the Print All Text as Black Set advanced printing optionsClick the Device and Supplies Status icon. The Device Manage color Match colors Advanced color use Use color Halftone options Automatic or manual color adjustmentManage color Manual color options RGB Color Color Themes Touch Color printing access or Color copying accessPrint in grayscale Restrict color use Enww Match colors Sample book color matchingPrinting color samples Pantone color matching Touch Administration and then touch Information SRGB Advanced color useHP ImageREt Paper selection Enww Copy Copy from the document feeder Set the default copy optionsUse the Copy screen Copy from the scanner glass Option name Description Adjust the copy settings Make two-sided copies from one-sided documents Copy two-sided documentsCopying two-sided documents manually Copy two-sided documents automatically Touch 2-sided original, 2-sided output Make one-sided copies from two-sided documentsTouch 2-sided original, 1-sided output Touch Original Size Copy mixed-size originals Touch Staple/Collate or Collate Change the copy-collation setting Copy photos and books Copy a photoCopy a book Touch Job Build On Combine copy jobs by using Job Build Cancel a copy job Scan and send to e-mail Find the Smtp gateway Configure e-mail settingsConfigure e-mail server settings Supported protocols Configure the Smtp gateway address Touch Initial SetupTest the Smtp settings Use the Send E-mail screen Send a document Perform basic e-mail functionsLoad documents Send documents Use the address book Create a recipient listUse the auto-complete function Use the local address book Add e-mail addresses to the local address bookDelete e-mail addresses from the local address book Optimize Text Change e-mail settings for the current jobButton Description Original Sides Scan to a folder Scan to a workflow destination Analog fax Digital fax 13 Fax Connect the fax accessory to a phone line Configure and use the fax featuresAnalog fax Analog fax Digital fax Manage and maintain the product Usage Information pages File directory Fax reportsFont lists Embedded Web server Open the embedded Web server by using a network connection Embedded Web server sections Tab or sectionInformation tab Tab or section Options Settings tab Tab or section Options Digital Sending tab Fax tabNetworking tab Use HP Web Jetadmin software Data affected Security featuresSecure the embedded Web server Secure Disk Erase Additional Information DSS authenticationGain access to Secure Disk Erase Lock the control-panel menus Set the time format Set the real-time clockSet the date format Set the date Enww HP fraud hotline and Web site Manage suppliesPrint-cartridge storage HP policy on non-HP print cartridges Supply replacement guidelines Replace suppliesLocate supplies Change print cartridges Approximate replacement intervals for supplies Replace print cartridges Enww Change image drums Replace image drums Enww Install DDR memory DIMMs Install memory Enww Push down on the Dimm until both latches engage the Dimm Enable memory for Windows 2000 and XP Enable memory Enww Enww Replace the staple cartridge Replace the staple cartridge Enww Replace saddle stitch staple cartridges in the booklet maker Enww Close the front door of the booklet maker Clean the scanner glass Clean the productClean the outside of the product Clean the touchscreen Clean the ADF delivery system Clean the ADF rollers Close the ADF cover ADF maintenance kit Reset the ADF maintenance-kit countTouch Reset Supplies Touch ADF Maintenance Kit Calibrate the scanner Touch Troubleshooting Touch Calibrate Scanner Transfer the new firmware to the product Upgrade the firmwareDetermine the current firmware version Download new firmware from the HP Web site Use FTP to upgrade the firmware on a network connection Use HP Web Jetadmin to upgrade the firmware Use MS-DOS commands to upgrade the firmwareUse the HP Jetdirect firmware Enww Enww Solve problems Troubleshooting checklist Solving general problems Factors that affect product performance Restore factory settings Control-panel message types Control-panel messages Paper and print media sizes on JamsCommon causes of jams Product is jammed Clear jams Jam locations Area 1 Clear jams in the output bin Enww Area 2 Clear jams in the fuser Enww Enww Enww Clear jams in the duplex area Enww Enww Area 5 Clear jams in Tray 2 and the internal paper path Enww Enww Area 6 Clear jams in Tray Enww Enww Area 7 Clear jams in optional Trays 3, 4, Enww Enww Area 8 Clear jams in the optional finishing devices Clear jams in the output-accessory bridge Clear jams in the sorter area Clear jams in the booklet maker Enww Area 9 Clear jams in the ADF Clear staple jams in the main stapler Clear staple jams Clear staple jams in the booklet maker Enww Enww Set the jam recovery feature Jam recovery Product pulls from incorrect tray Paper-handling problemsProduct feeds multiple sheets Product feeds incorrect page size Paper does not feed from Tray 2, 3, 4, or Paper does not feed automaticallyPaper does not feed from Tray 2, 3, 4, or Paper does not feed automatically May also cause blisters Transparencies or glossy paper will not feedTransparencies or glossy paper will not feed Product. However, letting paper rest in humid environments Output is curled or wrinkled Envelopes jam or will not feed in the productOutput is curled or wrinkled Envelopes jam or will not feed in the product Right-click the HP product icon, and then click Under Installable Options , click Update NowAutomatic Configuration list Product will not duplex or duplexes incorrectly Understand lights on the formatter HP Jetdirect LEDsHeartbeat LED Correct print quality and copy quality problems Example print quality problemsRepetitive defects ruler 36mm 40mm 50mm 71mm 82mm 94mm 144mm 148mm Print quality problems associated with the environment Print quality problems associated with jamsOptimize and improve image quality Touch Calibration/cleaning Touch Process cleaning Clean the fuserRespond to control panel error messages Create and use the cleaning Clean the registration second transfer assembly Enww Use manual print modes Touch PQ Troubleshooting Print-quality-troubleshooting pages Speed Performance problemsProblem Cause Solution Real life technologies on the Paper Validate the Ldap gateway address Solve fax problemsSolve e-mail problems Validate the Smtp gateway address Solve network connectivity problems Solve network printing problemsVerify communication over the network Solve network connectivity problems 1Problems with Mac OS Solve common Macintosh problems Print job was not sent to the product that you wanted Print queue might be stoppedYou are unable to print from a third-party USB card Hardware troubleshooting Software troubleshooting Order parts, accessories, and supplies Part numbers Supplies and accessories Order parts, accessories, and supplies Print cartridges AccessoriesMaintenance kits Part numbers Large or complex print jobs MemoryCables and interfaces Roller kit CB459A Transfer kit CB463A ADF roller kit CE487A Product specifications Physical specifications Table B-1Product dimensionsProduct Height Depth Width Weight Product model Printing Ready Sleep Off Electrical specificationsTable B-3Power requirements HP Color LaserJet CM6049f MFP Specification Volt models Acoustic specifications Sound power level Declared per ISOSound pressure level Declared per ISO Environmental condition Recommended Allowed Storage/standby Environmental specifications Enww Regulatory information Compliance with FCC regulations Declaration of Conformity Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Material restrictions Material Safety Data Sheet Msds For more information Non-volatile memory Certificate of volatilityTypes of memory Volatile memory Safety statements Laser safetyCanadian DOC regulations Laser statement for Finland General telecom statement Substances Table China Enww Index Symbols/Numerics USB EWS Msds TCP/IP Quality EWS TCP Page CE799-90904* *CE799-90904