Product feeds incorrect page size ...................................................................................

252

Product pulls from incorrect tray ......................................................................................

252

Paper does not feed automatically ..................................................................................

253

Paper does not feed from Tray 2, 3, 4, or 5 .....................................................................

253

Transparencies or glossy paper will not feed ..................................................................

254

Envelopes jam or will not feed in the product ..................................................................

255

Output is curled or wrinkled .............................................................................................

255

Product will not duplex or duplexes incorrectly ................................................................

256

Understand lights on the formatter ...................................................................................................

257

HP Jetdirect LEDs ...........................................................................................................

257

Heartbeat LED .................................................................................................................

257

Correct print quality and copy quality problems ...............................................................................

258

Example print quality problems ........................................................................................

258

Repetitive defects ruler ....................................................................................................

258

Print quality problems associated with the environment ..................................................

260

Print quality problems associated with jams ....................................................................

260

Optimize and improve image quality ................................................................................

260

Use supported paper .......................................................................................

260

Calibrate the product .......................................................................................

260

Specify the correct paper type ........................................................................

260

Clean the fuser ................................................................................................

261

Respond to control panel error messages ......................................................

261

Clean the registration second transfer assembly ...........................

262

Use manual print modes .................................................................................

264

Print-quality-troubleshooting pages .................................................................

265

Performance problems .....................................................................................................................

266

Solve fax problems ...........................................................................................................................

267

Solve e-mail problems ......................................................................................................................

267

Validate the SMTP gateway address ...............................................................................

267

Validate the LDAP gateway address ...............................................................................

267

Solve network connectivity problems ...............................................................................................

268

Solve network printing problems ......................................................................................

268

Verify communication over the network ...........................................................................

268

Solve common Macintosh problems ................................................................................................

270

Appendix A Supplies and accessories

 

Order parts, accessories, and supplies ............................................................................................

274

Part numbers ....................................................................................................................................

275

Accessories .....................................................................................................................

275

Print cartridges .................................................................................................................

275

Image drums ....................................................................................................................

275

Maintenance kits ..............................................................................................................

275

Memory ............................................................................................................................

276

ENWW

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