Product will not duplex or duplexes incorrectly
Product will not duplex (print
Cause | Solution | |
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You are trying to duplex on unsupported paper. | Verify that the paper is supported for duplex printing. | |
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The printer driver is not set up for duplex printing. | Set up the printer driver to enable duplex printing. | |
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The first page is printing on the back of preprinted forms or | Load preprinted forms and letterhead in Tray 1 with the | |
letterhead. | letterhead or printed side down, with the top of the page toward | |
| the back of the product. For Tray 2, 3, 4 and 5, load the paper | |
| printed side up with the top of the page toward the back of the | |
| product. | |
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The product model does not support automatic | The HP Color LaserJet CM6049f MFP does not support | |
printing. | automatic | |
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The product configuration is not set for duplexing. | In Windows, run the automatic configuration feature: | |
| 1. | Click the Start button, point to Settings, and then click |
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| Printers (for Windows 2000) or Printers and Faxes (for |
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| Windows XP). |
| 2. | |
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| Properties or Printing Preferences. |
| 3. | Click the Device Settings tab. |
| 4. | Under Installable Options, click Update Now in the |
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| Automatic Configuration list. |
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256 Chapter 15 Solve problems | ENWW |