Product will not duplex or duplexes incorrectly

Product will not duplex (print 2-sided jobs) or duplexes incorrectly

Cause

Solution

 

 

You are trying to duplex on unsupported paper.

Verify that the paper is supported for duplex printing.

 

 

The printer driver is not set up for duplex printing.

Set up the printer driver to enable duplex printing.

 

 

The first page is printing on the back of preprinted forms or

Load preprinted forms and letterhead in Tray 1 with the

letterhead.

letterhead or printed side down, with the top of the page toward

 

the back of the product. For Tray 2, 3, 4 and 5, load the paper

 

printed side up with the top of the page toward the back of the

 

product.

 

 

The product model does not support automatic 2-sided

The HP Color LaserJet CM6049f MFP does not support

printing.

automatic 2-sided printing.

 

 

The product configuration is not set for duplexing.

In Windows, run the automatic configuration feature:

 

1.

Click the Start button, point to Settings, and then click

 

 

Printers (for Windows 2000) or Printers and Faxes (for

 

 

Windows XP).

 

2.

Right-click the HP product icon, and then click

 

 

Properties or Printing Preferences.

 

3.

Click the Device Settings tab.

 

4.

Under Installable Options, click Update Now in the

 

 

Automatic Configuration list.

 

 

 

256 Chapter 15 Solve problems

ENWW