Troubleshooting menu
Administration > Troubleshooting
NOTE: Many of the menu items under the Troubleshooting menu are for advanced troubleshooting purposes.
Table
Menu item | Values | Description | ||
|
|
|
|
|
Event Log |
|
| This shows the event codes and their | |
|
|
|
| corresponding engine cycles on the control- |
|
|
|
| panel display. |
|
|
|
|
|
Calibrate Scanner |
|
| Calibrate | Use this feature to compensate for offsets in |
|
|
|
| the scanner imaging system (carriage head) |
|
|
|
| for ADF and flatbed scans. |
|
|
|
| You might need to calibrate the scanner if it |
|
|
|
| is not capturing the correct sections of |
|
|
|
| scanned documents. |
|
|
|
|
|
PQ Troubleshooting |
|
| Print various diagnostic pages that help solve | |
|
|
|
| |
|
|
|
|
|
Fax T.30 Trace | Print T.30 Report |
|
| Print or configure the fax T.30 trace report. T. |
|
|
|
| 30 is the standard that specifies |
| When to Print Report |
| Never auto print | |
|
| handshaking, protocols, and error correction | ||
|
|
| (default) | between fax machines. |
|
|
| Print after any fax job |
|
|
|
| Print after fax send |
|
|
|
| jobs |
|
|
|
| Print after any fax |
|
|
|
| error |
|
|
|
| Print after send |
|
|
|
| errors only |
|
|
|
| Print after receive |
|
|
|
| errors only |
|
|
|
|
|
|
Fax Transmit Signal |
|
| A value between 0 | Set loss levels to compensate for |
Loss |
|
| and 30. The default is | signal loss. Do not modify this setting unless |
|
|
| 0. | requested to do so by an HP service |
|
|
|
| representative because it could cause the fax |
|
|
|
| to stop functioning. |
|
|
|
|
|
Fax V.34 |
|
| Normal (default) | Disable V.34 mode if several fax failures have |
|
|
| Off | occurred or if phone line conditions require it. |
|
|
|
| |
|
|
|
|
|
Fax Speaker Mode |
|
| Normal (default) | A technician can use this feature technician |
|
|
| Diagnostic | to evaluate and diagnose fax issues by |
|
|
| listening to the sounds of fax modulations. | |
|
|
|
|
|
Diagnostic Page |
|
| Print a diagnostic page that includes color | |
|
|
|
| swatches and the EP parameters table. |
|
|
|
|
|
52 Chapter 2 Control panel | ENWW |