PROBLEM
Cooking results
are not what you
expected
POSSIBLE CAUSE SOLUTION
The range is not level. Level range. (See Installation Instruc-
tions.)
The oven temperature seems Adjust the oven temperature control. (See
too low or too high. “Adjusting the oven temperature control”
on page 12.)
You have not preheated the Preheat oven if called for in recipe.
oven as the recipe calls for.
The recipe has never been Use only tested recipes from a reliable
tested or is not from a reliable source.
source.
The pans are not the type or size Refer to a reliable cookbook for recom-
recommended in the recipe. mended pan type and size.
There is not proper air circulation Allow 1’55 to 2 inches (4-5 cm) on all sides
around pan when baking. of the pans for air circulation. There must
be a minimum space of 1 inch (2.5 cm).
The cooking utensils are not the Use cooking utensils with smooth, flat
proper shape or do not fit the bottoms that fit the surface units being
surface units being used. used.
2. If you need assistance . . .
Call our toll-free telephone number. Dial free
from anywhere in the U.S.:
1-600~ROPER
(l -80@447-6737)
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
4. If you are not satisfied with how the problem was solved . . .
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Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of inde-
pendent consumer experts that voices con-
sumer views at the highest levels of the major
appliance industry.
service is necessary, recommend
service company in your area.
For further information, write to:
Mr. William Clark
a qualified
Consumer Assistance Representative
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Contact MACAP only when the dealer,
authorized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Chicago, IL 60606
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MACAP will in turn inform us of your action.
Please include a daytime phone number in your
correspondence.
3. If you need service . . .
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number in
Step 2.
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