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Do not connect the shaver to the mains again after you have removed the rechargeable battery.

Guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com or contact the Philips Consumer Care Centre in your country.You find its phone number in the worldwide guarantee leaflet. If there is no Consumer Care Centre in your country, go to your local Philips dealer.

Guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of the international guarantee because they are subject to wear.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, contact the Consumer Care Centre in your country.

Problem

Possible cause

Solution

 

 

 

The shaver does not

The shaving heads are

Replace the shaving heads (see chapter

shave as well as it

damaged or worn.

‘Replacement’).

used to.

 

 

 

Foam or gel residues clog up

 

the shaving heads.

 

Long hairs obstruct the

 

shaving heads.

 

You have not inserted the

 

shaving heads properly.

The shaver does not

The rechargeable battery is

work when I press

empty.

the on/off button.

 

 

The temperature of the

 

shaver is too high. In this

 

case, the shaver does not

 

work.

The shaver does not

The shaver is not designed

work, although it is

to be used directly from the

connected to the

mains.

mains.

 

Rinse the shaving unit under a hot tap (see section ‘Cleaning the shaving unit under the tap’ in chapter ‘Cleaning and maintenance’).

Clean the shaving heads one by one (see section ‘Cleaning the shaving unit with the cleaning brush’ in chapter ‘Cleaning and maintenance’).

Make sure that the projections of the shaving heads fit exactly into the recesses (see section ‘Cleaning the shaving unit with the cleaning brush’).

Recharge the battery (see chapter ‘Charging’).

As soon as the temperature of the shaver has dropped sufficiently, you can switch on the shaver again.

Recharge the battery (see chapter ‘Chargin’) and disconnect it from the mains.

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Philips AT700, AT751, AT800 Guarantee and service, Guarantee restrictions, Troubleshooting, Problem Possible cause Solution