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TROUBLESHOOTING

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING: Do not open the set as there is a risk of electric shock. Under no circumstances should you try to repair the set yourself, as this would invalidate the guarantee.

PROBLEM

POSSIBLE CAUSE

• REMEDY

No sound/power

VOLUME not adjusted

• Adjust the VOLUME

Headphones connected

• Disconnect headphones

mains lead not securely connected

• Connect the AC mains lead properly

Batteries dead/ incorrectly inserted

• Insert (fresh) batteries correctly

Severe radio hum or noise

Electrical interference: set too close to TV, VCR or computer

• Increase the distance

indication

CD-R(W) is blank or the disc is not finalised

• Use a finalised CD-R(W)

CD badly scratched or dirty

• Replace/ clean CD, see MAINTENANCE

The CD skips tracks

CD is damaged or dirty

• Replace or clean the CD

SHUFFLE or PROGRAM is active

• Switch off SHUFFLE/ PROGRAM

Poor cassette sound quality

– Dust and dirt on the heads, etc.

• Clean deck parts etc., see MAINTENANCE

– Use of incompatible cassette types (METAL or CHROME).

• Only use NORMAL (IEC I) for recording.

Poor radio reception

Weak radio signal

FM: Direct the FM telescopic aerial for optimum reception

indication

No CD inserted

• Insert a CD

CD badly scratched or dirty

• Replace/ clean CD, see MAINTENANCE

Laser lens steamed up

• Wait until lens has cleared

Recording does not work

– Cassette tab(s) may be broken

Apply a piece of adhesive tape over the missing tab space.

Remote control does not function properly

Batteries dead/ incorrectly inserted

• Insert (fresh) batteries correctly

Distance/ angle between the set too large

• Reduce the distance/ angle

Remote sensor obstructed by object, sticker etc.

Remove obstruction/ make sure right hand side of cassette door is free from obstruction

The type plate is located on the bottom of the set.

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Philips AZ-2030 manual Troubleshooting, Problem