English

TROUBLESHOOTING

If a fault occurs, first check the points listed below before taking the set for repair.

If you are unable to solve a problem by following these hints, consult your dealer or service center. WARNING: Under no circumstances should you try to repair the set yourself, as this would invalidate the warranty.

PROBLEM

 

POSSIBLE CAUSE

REMEDY

Set does not react to operation

Electrostatic discharge.

• Switch off the set, disconnect

of any button.

 

 

the power plug, then reconnect

 

 

 

after a few seconds.

 

 

 

 

Display does not function

Electrostatic discharge.

• Switch off the set, disconnect

properly.

 

 

the power plug, then reconnect

 

 

 

after a few seconds.

 

– Set runs on batteries.

• Switch to AC power.

 

 

 

No sound.

– VOLUME is not adjusted.

• Adjust the VOLUME.

 

– Headphones are connected.

• Disconnect headphones.

 

Batteries are dead.

• Insert fresh batteries.

 

Batteries are incorrectly

• Insert the batteries correctly.

 

 

inserted.

 

 

– Power cord is not securely

• Connect the power cord

 

 

connected.

properly.

Bad sound.

– Unsuitable speakers are used.

• Use supplied speakers.

 

Batteries are dead.

• Replace batteries.

No sound on left or right side.

– Speaker wrongly connected.

• Connect speaker properly.

 

 

 

Reversed left and right sound.

– Speakers are wrongly

• Connect speakers properly, L to

 

 

connected.

left, R to right.

Severe radio hum or noise.

Set too close to TV, VCR or

• Increase the distance.

 

 

computer.

 

 

 

 

Poor radio reception.

– Weak radio signal.

• FM: aim and extend the

 

 

 

external antenna for best

 

 

 

reception;

 

 

 

• AM: rotate the entire set.

 

 

 

Poor cassette sound quality.

– Dust and dirt on the heads,

• Clean the heads, etc. See

 

 

capstan or pressure roller.

Maintenance.

 

 

 

Recording does not work.

– Cassette tab(s) may be broken

• Put a piece of cellophane tape

 

 

out.

over the missing tab space.

CD playback does not work.

CD is badly scratched or dirty.

• Replace or clean the CD. See

 

 

 

Maintenance.

 

– No CD inserted.

• Insert CD.

 

– CD inserted upside down.

• Insert CD with printed side

 

 

 

facing up.

 

CD player lens is steamed up.

• Wait until lens is clear.

The CD skips tracks.

– CD is damaged or dirty.

• Replace or clean the CD.

 

– PROGRAM/SHUFFLE is active.

• Switch off the

 

 

 

PROGRAM/SHUFFLE function.

 

 

 

 

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Philips AZ2725 manual Troubleshooting, Problem Possible Cause Remedy