Philips BDL4650E, BDL4250EL user manual Troubleshooting

Models: BDL4650E

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Troubleshooting

BDL4250EL / BDL4650EL

7.2.

Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Cause

Remedy

 

 

 

 

 

No picture is displayed

1.

The power cord is disconnected.

1.

Plug in the power cord.

 

 

2.

The main power switch on the back of the

2.

Make sure the power switch is switched on.

 

 

 

display is not switched on.

3.

Connect a signal connection to the display.

 

 

3.

The selected input has no connection.

 

 

 

 

4.

The display is in standby mode.

 

 

 

 

 

Interference displayed on the display or audible

Caused by surrounding electrical appliances or

Move the display to another location to see is the

noise is heard

fluorescent lights.

interference is reduced.

 

 

 

Color is abnormal

The signal cable is not connected properly.

Make sure that the signal cable is attached firmly

 

 

 

 

to the back of the display.

 

 

 

 

 

Picture is distorted with abnormal patterns

1.

The signal cable is not connected properly.

1.

Make sure that the signal cable is attached

 

 

2.

The input signal is beyond the capabilities of

 

firmly.

 

 

 

the display.

2.

Check the video signal source to see if it

 

 

 

 

 

is beyond the range of the display. Please

 

 

 

 

 

verify its specifications with this display’s

 

 

 

 

 

specification section.

 

 

 

 

Display image doesn’t fill up the full size of the

1.

The zoom mode is not set correctly.

Use the Zoom mode or Custom zoom function

screen

 

2.

Scan Mode may be set incorrectly to

in the Screen menu to fine tune display geometry

 

 

 

underscan.

and time frequency parameter.

 

 

3.

If the image exceeds the screen size, Scan

 

 

 

 

 

Mode may need to be set to Underscan.

 

 

 

 

 

Can hear sound, but no picture

Improperly connected source signal cable.

Make sure that both video inputs and sound

 

 

 

 

inputs are correctly connected.

 

 

 

 

 

Can see picture but no sound is heard

1.

Improperly connected source signal cable.

1.

Make sure that both video inputs and sound

 

 

2.

Volume is turned all the way down.

 

inputs are correctly connected.

 

 

3.

[MUTE] is turned on.

2.

Press [VOL UP] or [VOL DOWN] button to

 

 

4.

No external speaker connected.

 

hear sound.

 

 

3.

Switch MUTE off by using the [MUTE]

 

 

 

 

 

 

 

 

 

button.

 

 

 

 

4.

Connect external speakers and adjust the

 

 

 

 

 

volume to a suitable level.

 

 

 

Some picture elements do not light up

Some pixels of the display may not turn on.

This display is manufactured using an extremely

 

 

 

 

high level of precision technology: however,

 

 

 

 

sometimes some pixels of the display may not

 

 

 

 

display.This is not a malfunction.

 

 

 

After-Images can still be seen on the display

A still picture is displayed for an over extended

Do not allow a still image to be displayed for

after the display is powered off. (Examples

period of time

an extended period of time as this can cause a

of still pictures include logos, video games,

 

 

permanent after-image to remain on the display.

computer images, and images displayed in 4:3

 

 

 

 

normal mode)

 

 

 

 

 

 

 

 

 

 

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Philips BDL4650E, BDL4250EL user manual Troubleshooting