Model No. __________________________
Serial No. ___________________________
Main unit
No reaction to the remot e control.
Connect this produ ct to the power ou tlet.•
Point the remote contr ol at the IR sensor l ocated on the fr ont panel of this pr oduct. •
Insert the batt eries correc tly.•
Insert new batte ries in the rem ote control.•
Picture
No picture.
See TV manual for cor rect video inp ut channel sele ction. Chang e the TV channel u ntil you •
see the Philips scree n.
No picture on HDMI conne ction.
If this product is conn ected to an unau thorized disp lay device with an H DMI cable, th e audio/•
video signal may not be ou tput.
Check if the HDMI cable is faulty. Replace a new HDMI cable.•
If this happens when yo u change the • [HDMI Video] setting, press HDMI on the remote
control repeatedly until picture appears.
No high-definition v ideo signal on the T V.
Make sure that the disc contains high-definition video.•
Make sure that the TV s upports hi gh-definit ion video. •
Sound
No audio output from the T V.
Ensure that the audio c ables are conne cted to the audi o input of the TV. •
Assign the audio inp ut of the TV to the cor responding v ideo input. S ee the TV user ma nual •
for details.
No audio output from the loudspeakers of the audio device (stereo system/amplifier/receiver).
Ensure that the audio c ables are conne cted to the audi o input of the audio d evice. •
Turn on the audio device to it s correct aud io input source .•
No sound on HDMI connect ion.
You may not hear any sound from th e HDMI output i f the connected d evice is non-H DCP •
compliant or only DVI-compatible.
No secondary audio out put for Picture- in-Picture fe ature.
When • [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive
sound like secondar y sound for Pictu re-in-Pic ture featur e is muted. Desel ect [Bitstream].
Play
Disc cannot be played.
Ensure that the disc is co rrectly loa ded.•
Ensure that this pro duct suppor ts the disc. Se e • “Your product” > “Play able media”.