26 EN
Sound
No audio output from th e TV.
• Make sure that the a udio cables are connec ted to the audio input of the T V.
• Make sure that the T V is switched to the cor rect source input for t his player.
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• Make sure that the a udio cables are connec ted to the audio input of the a udio device.
• Switch the ext ernal audio device to the cor rect audio source in put.
No sound on HDMI connectio n.
• You may not hear any sound from th e HDMI output if the conn ected device is non-H DCP
compliant or only DVI-compatible.
No secondary audio output for picture-in-picture feature.
• When [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, i nteractive
sound like secondar y sound for picture -in-picture featu re is muted. Deselec t [Bitstream].
Play
Cannot play a disc.
• Clean the disc.
• Make sure that the d isc is correctly load ed.
• Make sure that this p layer supports the di sc. See “Specificat ions”.
• Make sure that this p layer supports the r egion code of the DVD or BD.
• For DVD±RW or DVD±R, make s ure that the disc is finalized .
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&Make sure that the D ivX video file is complete.
&Make sure that the v ideo file name extens ion is correct.
&To play DivX DRM protected fil es from a USB storage de vice, connect this player to a TV
through HDMI.
DivX subtitles do not display correctly.
&Make sure that the s ubtitle file has the sam e name as the DivX video file.
&Make sure that the s ubtitle file has an ex tension name suppor ted by this player (.srt, .s ub, .txt,
.ssa, or .smi).
Cannot read the contents of a connected USB storage.
&Make sure that the fo rmat of the USB stora ge device is compatible wit h this player.
&Make sure that the fi le system on the USB st orage device is suppor ted by this player.
&For a portab le hard drive disc (HDD), an ex ternal power source may b e needed.
‘No entry’ or ‘x’ sign appears on the TV.
&The operation is not possible.
EasyLink featu re does not work.
• Make sure that thi s player is connected to the Phi lips brand EasyLin k TV, and the EasyLink
option is turned o n (see “Use your Blu-ray dis c player” > “Use Philips Ea syLink”).
Cannot access BD- Live features.
• Make sure that this p layer is connected to the net work (see “Use your Blu- ray disc player” >
“Set up a network”).
• Make sure that the n etwork installat ion is made (see “Use your Blu- ray disc player” > “Set up a
network”).
• Make sure that the B lu-ray disc suppor ts BD-Live featu res.
• Clear memory s torage (see “Change set tings” > “Advanced options (clear memor y...)”).