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Troubleshooting
This section describes common problems you may encounter and possible solutions to them.The ADSL Wireless Base Station can be easily monitored through panel indicators to identify problems.
Problem Solution
Power LED is Off • Check connections between the ADSL Wireless Base Station, the external power supply, and the wall outlet.
•If the power indicator does not turn on when the power cord is plugged in, you may have a problem with the power outlet, power cord, or external power supply. However, if the unit powers off after running for a while, check for loose power connections, power losses, or surges at the power outlet.
| If you still cannot isolate the problem, then the external power supply may be |
| defective. In this case, contact Technical Support for assistance. |
Link LED is Off | • Verify that the ADSL Wireless Base Station and attached device are powered on. |
| • Be sure the cable is plugged into both the ADSL Wireless Base Station and the |
| corresponding device. |
| • Verify that the proper cable type is used and that its length does not exceed the |
| specified limits. |
| • Make sure that the network interface on the attached device is configured for the |
| proper communication speed and duplex mode. |
| • Check the adapter on the attached device and cable connections for possible defects. |
| Replace any defective adapter or cable if necessary. |
Cannot ping the | • Verify that the IP addresses are properly configured. |
ADSL Wireless Base | For most applications, you should use the ADSL Wireless Base Station's DHCP |
Station from the | function to dynamically assign IP addresses to hosts on the attached LAN. However, if |
attached LAN | you manually configure IP addresses on the LAN, verify that the same network |
| address (network component of the IP address) and subnet mask are used for both |
| the ADSL Wireless Base Station and any attached LAN devices. |
| • Make sure the device you want to ping (or from which you are pinging) has been |
| configured for TCP/IP. |
Cannot connect | • Be sure to have configured the ADSL Wireless Base Station with a valid IP address, |
using the web | subnet mask, and default gateway. |
browser | • Check that you have a valid network connection to the ADSL Wireless Base Station |
| and that the port you are using has not been disabled. |
| • Check the network cabling between the management station and the ADSL Wireless |
| Base Station. |
Forgot or lost the | • Press the Reset button on the rear panel (holding it down for at least five seconds) |
password | to restore the factory defaults. |
