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Dell PP32LA, P168C, PP32LB specifications Error Messages

Models: PP32LB P168C PP32LA

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Error Messages	29
System Messages	34
Troubleshooting Software and Hardware
Problems	35
Dell Diagnostics	36
Troubleshooting Tips	38
Power Problems	38
Memory Problems	39
Lockups and Software Problems	40
Dell Technical Update Service	42
Dell Support Utility	42

5 Reinstalling Software	45
Drivers	45
Identifying Drivers	45
Reinstalling Drivers and Utilities	46
Restoring Your Operating System	48
Using Microsoft® Windows® System Restore . . .	48
Using Dell™ Factory Image Restore	50
Using the Operating System Media	51

6Finding Information . . . . . . . . . . . . . . . . 53

7Getting Help . . . . . . . . . . . . . . . . . . . . . . 55

Obtaining Assistance	55
Technical Support and Customer Service	56
DellConnect	56
Online Services	56

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Contents

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Dell PP32LA, P168C, PP32LB specifications Error Messages

Contents

Dell Latitude E5400 and E5500 Setup and Quick Reference Guide w w w . d e l l . c o m s u p p o r t . d e l l . c o mNotes, Notices, and Cautions Macrovision Product NoticeContents 2 Setting Up Your ComputerError Messages AutoTech Service Problems With Your OrderProduct Information Before You CallContents About Your Computer Front View11 IEEE 1394 connector location may vary depending on model Back View RJ-11 modem connectorvideo connector serial connector E5500 onlyBattery Removal Wireless SwitchSetting Up Your Computer Quick Setup3 Connect USB devices, such as a mouse or keyboard optional Setting Up Your Computer4 Connect IEEE 1394 devices, such as a media player optional Connecting to the Internet laptop with wired connectionMicrosoft Windows XP Operating System Setting Up Your Internet Connection2 Click Start→Internet Explorer→Connect to the Internet Transferring Information to a New Computer Microsoft Windows XP Operating SystemTo prepare a new computer for the file transfer 3 On the Which computer is this? screen, click New Computer→Next Microsoft Windows Vista To transfer data to the new computerNext 2 In the User Account Control dialog box, click ContinueSpecifications 32 KB per instruction, 32 KB data cache perone full Mini-Card and one half Mini-Card S-video supports S/PDIF adapter, VGAsupported by Mobile Broadband Mini-Card 10/100/1000 Ethernet LAN on system boardsize of shared video memory is up to 256 MB Dimensions Maximum resolutionsSpecifications DisplayKingdom, Brazil, and Japan 84 Denmark 4-, 6-, or 9-cell smart lithium ion 6-cell isintensive conditions see Power Problems on significantly reduced under certain powerdepending on operating conditions and can be Output power Dimensions of 65 W auto-airWeight with cables Dimensions of 90 W E seriesG2 or lower as defined by ISA-S71.04-1985 Troubleshooting Power LightsTools Beep Codesshort beeps Error Messages Do not use these characters in filenames MediaDirect cannot verify the Digital Rights Management DRM restrictions on the file, so the file cannot be played see Dell Diagnostics on page M E M O R Y A L L O C A T I O N E R R O R - The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation O P T I O N A L ROM B A D C H E C K S U M - The optional ROM has failed. Contact Dell see Contacting Dell on page System Messages Troubleshooting Software and Hardware Problems Dell Diagnostics Starting the Dell Diagnostics From the Drivers and Utilities Media Troubleshooting Tips Power ProblemsMemory Problems Lockups and Software Problems The computer does not start upThe computer stops responding A program stops respondingR U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D Dell Technical Update Service Dell Support UtilityThe Dell Support Utility is customized for your computing environment Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Reinstalling Drivers and Utilities 5 At the Welcome Dell System Owner screen, click Next Manually Reinstalling Drivers2 Click Properties→Device Manager Using Microsoft Windows System Restore Restoring Your Operating System1 Click Start→All Programs→Accessories→System Tools→System Restore Starting System RestoreUndoing the Last System Restore Using Dell Factory Image Restore 5 Click Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Finding Information The Drivers and Utilities media is a CD orThe Dell Technology Guide is available at How to troubleshoot and solve problemsadditional regulatory information, see the Getting Help Obtaining AssistanceOnline Services Technical Support and Customer ServiceDellConnect AutoTech Service Problems With Your OrderAutomated Order-Status Service Returning Items for Warranty Repair or Credit Product InformationBefore You Call Diagnostics Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computerExpress Service Code Error message, beep code, or diagnostic codeContacting Dell Getting Help Index Page Page Windows XP continued reinstalling returning to a previous device driver version System Restorewireless switch wizards Files and Settings Transfer Wizard Program Compatibility wizard