Contacting Dell | Dell PP32LA, P168C, PP32LB instruction

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1Visit support.dell.com.

2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3Click Contact Us on the left side of the page.

4Select the appropriate service or support link based on your need.

5Choose the method of contacting Dell that is convenient for you.

Getting Help

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Dell PP32LA, P168C, PP32LB specifications Contacting Dell

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents Front View About Your Computer Keyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Quick Setup Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet Connection Microsoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Under Network and Internet, click Connect to the Internet To transfer data to the new computer To copy data from the old computerNext To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Power Lights TroubleshootingTools Beep Codes Code Description Suggested Remedy Repetitive T a Error The hard drive cannot read the data Error Messages Do not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall Drive and try again System Messages Troubleshooting Software and Hardware Problems Fix a Problem section, click Hardware Troubleshooter Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Click Start→Help and Support Troubleshooting Power Problems Troubleshooting TipsFollow these tips when troubleshooting your computer Memory Problems Computer does not start up Lockups and Software Problems Program crashes repeatedly Dell Support Utility Dell Technical Update Service Troubleshooting Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Properties→Device Manager Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesProperties Click the Drivers tab→Roll Back Driver Click Start→My Computer→Properties→Hardware→Device Manager At the Welcome Dell System Owner screen, click Next You can restore your operating system in the following ways Using Microsoft Windows System RestoreRestoring Your Operating System Undoing the Last System Restore Starting System Restore Dell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreClick Undo my last restoration and click Next Select Repair Your Computer Click Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer Service AutoTech Service Problems With Your OrderAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Express Service Code Index Index Index