Reinstalling Software, Identifying Drivers | Dell P168C, PP32LA

Reinstalling Software

Drivers

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Microsoft® Windows Vista®:

1Click the Windows Vista Start button™ , and right-click Computer.

2Click Properties→Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Microsoft Windows® XP:

1Click Start→Control Panel.

2Under Pick a Category, click Performance and Maintenance, and click System.

3In the System Properties window, click the Hardware tab, and click Device Manager.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 46).

Reinstalling Software

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Dell P168C Reinstalling Software, Identifying Drivers, Click Properties→Device Manager, Click Start→Control Panel

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents Front View About Your Computer Keyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Quick Setup Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet Connection Microsoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Under Network and Internet, click Connect to the Internet To copy data from the old computer To transfer data to the new computerNext To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Power Lights TroubleshootingTools Beep Codes Code Description Suggested Remedy Repetitive T a Error The hard drive cannot read the data Error Messages Do not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall Drive and try again System Messages Troubleshooting Software and Hardware Problems Fix a Problem section, click Hardware Troubleshooter Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Click Start→Help and Support Troubleshooting Troubleshooting Tips Power ProblemsFollow these tips when troubleshooting your computer Memory Problems Computer does not start up Lockups and Software Problems Program crashes repeatedly Dell Support Utility Dell Technical Update Service Troubleshooting Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Properties→Device Manager Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesProperties Click the Drivers tab→Roll Back Driver Click Start→My Computer→Properties→Hardware→Device Manager At the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore You can restore your operating system in the following waysRestoring Your Operating System Undoing the Last System Restore Starting System Restore Dell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreClick Undo my last restoration and click Next Select Repair Your Computer Click Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer Service Problems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Express Service Code Index Index Index