Dell PP32LB, P168C, PP32LA specifications Error Messages

Models: PP32LB P168C PP32LA

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Error Messages

Code

Description

Suggested Remedy

(repetitive

 

 

short beeps)

 

 

 

 

 

6

Video BIOS Test

Contact Dell.

 

Failure

 

7

CPU cache test

Contact Dell.

 

failure

 

 

 

 

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

A U X I L I A R Y D E V I C E F A I L U R E The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program. See your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 61).

B A D C O M M A N D O R F I L E N A M E Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

C A C H E D I S A B L E D D U E T O F A I L U R E The primary cache internal to the microprocessor has failed. Contact Dell (see "Contacting Dell" on page 61).

CD D R I V E C O N T R O L L E R F A I L U R E The CD drive does not respond to commands from the computer.

D A T A E R R O R The hard drive cannot read the data.

D E C R E A S I N G A V A I L A B L E M E M O R Y One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information.

D I S K C: F A I L E D I N I T I A L I Z A T I O N The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).

D R I V E N O T R E A D Y The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information.

Troubleshooting

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Dell PP32LB, P168C, PP32LA specifications Error Messages