Click Uninstall | Dell P168C, PP32LA, PP32LB specs

O P T I O N A L ROM B A D C H E C K S U M — The optional ROM has failed. Contact Dell (see "Contacting Dell" on page 61).

AR E Q U I R E D . DLL F I L E W A S N O T F O U N D — The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

Windows XP:

1Click Start→Control Panel→Add or Remove Programs→Programs and Features.

2Select the program you want to remove.

3Click Uninstall.

4See the program documentation for installation instructions.

Windows Vista:

1Click the Windows Vista Start button →Control Panel→Programs→ Programs and Features.

2Select the program you want to remove.

3Click Uninstall.

4See the program documentation for installation instructions.

S E C T O R N O T F O U N D — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start→ Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

S E E K E R R O R — The operating system cannot find a specific track on the hard drive.

S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36).

TI M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.dell.com). If the message reappears, contact Dell (see "Contacting Dell" on page 61).

Troubleshooting

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Dell P168C, PP32LA, PP32LB specifications Click Uninstall

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Troubleshooting Software and Hardware Automated Order-Status Service Contents Front View About Your Computer Keyboard Security cable slot USB connectors Back View Battery Removal Wireless Switch Quick Setup Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Click Start→Internet Explorer→Connect to the Internet Setting Up Your Internet Connection Microsoft Windows XP Operating System Transferring Information to a New ComputerMicrosoft Windows Vista Under Network and Internet, click Connect to the Internet To copy data from the old computer To transfer data to the new computerNext To copy data from the old computer Microsoft Windows Vista Specifications USB Lvds Wxga WXGA+ Depending on operating conditions and can be Page G2 or lower as defined by ISA-S71.04-1985 Power Lights TroubleshootingTools Beep Codes Code Description Suggested Remedy Repetitive T a Error The hard drive cannot read the data Error Messages Do not use these characters in filenames Troubleshooting Troubleshooting Click Uninstall Drive and try again System Messages Troubleshooting Software and Hardware Problems Fix a Problem section, click Hardware Troubleshooter Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Click Start→Help and Support Troubleshooting Troubleshooting Tips Power ProblemsFollow these tips when troubleshooting your computer Memory Problems Computer does not start up Lockups and Software Problems Program crashes repeatedly Dell Support Utility Dell Technical Update Service Troubleshooting Troubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Properties→Device Manager Returning to a Previous Device Driver Version Reinstalling Drivers and UtilitiesProperties Click the Drivers tab→Roll Back Driver Click Start→My Computer→Properties→Hardware→Device Manager At the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore You can restore your operating system in the following waysRestoring Your Operating System Undoing the Last System Restore Starting System Restore Dell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreClick Undo my last restoration and click Next Select Repair Your Computer Click Dell Factory Image Restore Using the Operating System Media Reinstalling Software Finding Information Dell Technology Guide About your operating system Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer Service Problems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Contacting Dell Getting Help Index Express Service Code Index Index Index