ENGLISH 27
Troubleshooting
Please, check the following troubleshooting items and our web site
www.philips.com before contacting our technical support.
Problem | Possible cause | Solution |
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| |
ADAPTER INSTALLATION PROBLEMS |
| |
Your PC cannot find | USB Adapter not | Make sure the USB cable is securely connected to |
the Wireless USB | connected. | the USB connectors of both the adapter and of |
Adapter or the net- |
| your PC. |
work driver does |
|
|
not install correctly. | USB Adapter damaged. | Check for any hardware problems, such as physical |
|
| damage to the adapter's connector. |
| USB Adapter or port | Try to connect the adapter to another USB port. |
| defective. | If this also fails, test your computer with another |
|
| Wireless USB Adapter that is known to operate |
|
| correctly. |
| BIOS too old. | Make sure your computer is using the latest BIOS. |
| Conflicting network | If there are other network adapters in the |
| adapters. | computer, they may be causing conflicts. Remove |
|
| all other adapters from the computer and test the |
|
| wireless adapter separately. |
If it still does not work, try