Philips CPWUA001 manual Troubleshooting, English

Models: CPWUA001

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Troubleshooting

ENGLISH 27

Troubleshooting

Please, check the following troubleshooting items and our web site

www.philips.com before contacting our technical support.

Problem

Possible cause

Solution

 

 

ADAPTER INSTALLATION PROBLEMS

 

Your PC cannot find

USB Adapter not

Make sure the USB cable is securely connected to

the Wireless USB

connected.

the USB connectors of both the adapter and of

Adapter or the net-

 

your PC.

work driver does

 

 

not install correctly.

USB Adapter damaged.

Check for any hardware problems, such as physical

 

 

damage to the adapter's connector.

 

USB Adapter or port

Try to connect the adapter to another USB port.

 

defective.

If this also fails, test your computer with another

 

 

Wireless USB Adapter that is known to operate

 

 

correctly.

 

BIOS too old.

Make sure your computer is using the latest BIOS.

 

Conflicting network

If there are other network adapters in the

 

adapters.

computer, they may be causing conflicts. Remove

 

 

all other adapters from the computer and test the

 

 

wireless adapter separately.

If it still does not work, try re-installing the wireless USB adapter from the original Installation CD. Restart your PC.

Page 27
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Philips CPWUA001 manual Troubleshooting, English