The display shows INSERT SIM

Check that the SIM card has been inserted in the right position. If the problem remains, your SIM card may be damaged. Contact your operator.

When attempting to use a feature in the menu, the mobile displays NOT ALLOWED

Some features are network dependent. They are only available, therefore, if the network or your subscription supports them. Contact your operator for detailed information on this subject.

Your phone is not charging

If your battery is completely flat, it might take several minutes of pre-charge (up to 10 minutes in some cases) before the charging icon is displayed on the screen.

Your phone doesn’t recognize your memory card

Your phone only supports memory cards formatted in “FAT16”. You can reformat your memory card in “FAT16” via a computer. Connect your phone to your computer using USB function (see chapter 13, “Connectivity” for details) and use the “format FAT16” function of your computer.

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Philips CT9A9R manual Display shows Insert SIM, Your phone is not charging, Your phone doesn’t recognize your memory card