8 Troubleshooting
Warning
•• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www. philips.com/welcome). When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.
No power
•• Ensure that the AC power plug of the unit is connected properly.
•• Ensure that there is power at the AC outlet.
•• Ensure that the batteries are inserted correctly.
No sound
•• Adjust the volume.
No response from the unit
•• Disconnect and reconnect the AC power plug, then turn on the unit again.
Poor radio reception
•• Increase the distance between the unit and your TV or VCR.
•• Fully extend the FM antenna.
Timer does not work
•• Set the clock correctly.
•• Switch on the timer.
Clock/timer setting erased
•• Power has been interrupted or the power plug has been disconnected.
•• Reset the clock/timer.
Music playback is unavailable on this unit even after successful Bluetooth connection.
•• The device cannot be used to play music through this unit wirelessly.
The audio quality is poor after connection with a
•• The Bluetooth reception is poor. Move the device closer to this unit or remove any obstacle between them.
Cannot connect with this unit.
•• The device does not support the profiles required for this unit.
•• The Bluetooth function of the device is not enabled. Refer to the user manual of the device to find out how to enable the function.
•• This unit is not in pairing mode.
•• This unit is already connected with another
The paired mobile device connects and disconnects constantly.
•• The Bluetooth reception is poor. Move the device closer to this unit or remove any obstacle between them.
•• Some mobile phones may connect and disconnect constantly when you make or end calls.This does not indicate any malfunction of this unit.
•• For some devices, the Bluetooth connection may be deactivated automatically as a
E n g l i s h
EN 17
