BEFORE REQUESTING SERVICE
BEFORE REQUESTING SERVICE
If the
Look for the specific symptom(s). Then perform only the meas- ures indicated in order to remedy the specific symptom(s).
SYMPTOM
• Remedy
NO POWER................................................................................
•Make sure the on/off button on the front of the player is set to ON.
•Make sure both ends of the power cord are properly connected.
•Make sure there is power at the AC outlet by plugging in another appliance.
NO PICTURE..............................................................................
•Make sure the TV is switched on.
•Select the same channel and source on the TV as on the player.
•Check the video connection.
DISTORTED PICTURE..............................................................
•Check the disc for fingerprints and clean it with a soft cloth, wiping from the center to the edge.
•Sometimes a small amount of picture distortion may occur. This is not a malfunction.
COMPLETELY DISTORTED PICTURE WITH PLAYER MENU
• NTSC/PAL switch in the wrong position.
NO COLOR IN THE PICTURE WITH PLAYER MENU ..........
• NTSC/PAL switch in the wrong position.
DISC WILL NOT PLAY ............................................................
•Make sure the disc label is facing upward.
•Clean the disc.
•Check if the disc is defective by trying another disc.
NO SOUND................................................................................
•Check audio connections.
•If using a HiFi amplifier, try another sound source.
DISTORTED SOUND FROM HIFI AMPLIFIER ......................
•Make sure the player’s audio L/R output is not connected to the amplifier’s phono input.
NO RETURN TO START-UP SCREEN WHEN DISC IS
REMOVED..................................................................................
•Reset by switching the player off and then on again.
•Check to see if the program indicates that another disc should be loaded.
THE PLAYER DOES NOT RESPOND TO THE REMOTE
CONTROL ..................................................................................
•Aim the remote control directly at the sen- sor on the front of the player.
•Move any objects that could obstruct with the signal path.
•Inspect or replace the batteries.
DISTORTED OR BLACK AND WHITE PICTURE WITH DVD
OR VIDEO CD DISC ..................................................................
•The disc format is not compatible with the type of TV set being used (NTSC/PAL).
NO AUDIO AT DIGITAL OUTPUT ..........................................
•Check the digital connections.
•Check the settings menu to make sure that the digital output is set to ON.
•Check to make sure that the audio format of the selected audio language matches your receiver capabilities.
KEYS DO NOT WORK ..............................................................
•Reset by switching the player off, then on again.
CLEANING DISCS
Some problems can occur when the
disc inside the player is dirty. To avoid such problems, clean your
discs regularly with a soft cloth. Always wipe a disc from the center towards the edge.
CAUTION
Do not use solvents such as benzene, thinner, commercial-
gue discs.
