Troubleshooting (continued)

Problem

Picture freezes momentarily during playback.

Unable to select Progressive Scan on/off.

No audio output from HDMI connection.

No video output from HDMI connection.

No sound during DivX movies playback.

An DivX movie does not repeat.

Solution

Check the disc for fingerprint/scratches and clean with a soft cloth wiping from center to edge.

Check that the video output of this unit is connected using the Component Video (Y Pb Pr) jacks.

Remove the HDMI connection.

You will not hear any sound from the HDMI output if the source device is only DVI/HDCP (High-bandwidth Digital Content Protection)-compatible.

It is not possible to output or copy-controlled DVD- Audio sources from the HDMI connection.

Make sure that the audio output setting is not turned off. See ‘Setup Menu Options - { Audio Setup Page - HDMI Audio }’ for details.

HDMI connection can only be made to HDMI- equipped devices with HDCP (High Bandwidth Digital Content Protection). If you wish to connect to a DVI connector (equipped with HDCP), you need a separate adaptor (DVI to HDMI).

Make sure the resolution of this unit matches the device you have connected using the HDMI. See ‘Setup Menu Options - { Video Setup Page - HDMI Setup }’ for details.

During resolution selection for DVI TV, a distorted or black screen may appear, see HDMI Setup.

The audio codec may not be supported by this unit.

Check that file size of the movie does not exceed the file size of the disc during downloading.

:c\a^h]

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Philips DVP5992/F7E quick start Remove the Hdmi connection