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Service Modes, Error Codes, and Fault Finding
EN 26 FHP PDP5.
5.5 Defect Description Form
This form must be used by the workshops for warranty claims:
Figure 5-17 Defect Description Form (DDF)
DDF FLAT TV (panels & boards) version 1.1 Date last modified: 08/03/2005
Owner: PHILIPS CE EUROSERVICE DE10WEG
To be filled in by WORKSHOP / WORK CENTER
Type nr./Model nr. set
Country:
Serial nr. set
Type nr. display
Customer Account nr.:
Serial nr. display
Philips
LCD & Plasma
DEFECT DESCRIPTION
FORM
Part nr display (12nc)
Job sheet nr.:
Return number 0170 _ _ _ _ _ _
Condition
❐ Constantly
❐ Intermittently
❐ After a while
❐ In a hot environment
❐ In a cold environment
❐ Other : …………………………………
ATAD RIAPER LARENEG
Symptom(s)
❐ No backlight
❐ No picture
❐ Picture too bright
❐ Shading / smearing on
picture
❐ Only partial picture
❐ Unstabel picture
❐ Flickering / flashing picture
❐ Lines across/down image
❐ Inactive row(s)
❐ Inactive column(s)
❐ Missing colour(s)
❐ Other: ………………………………………………
……………………………………………….
Pixel
Defect(s):
❐Dark dots
❐Bright dots
Qty of dots :
……..
……..
Mark
Defect(s)
Following defect symptoms are out of warranty:
RIAPER LENAP
Symptoms
Out of
warranty
•Broken glass
•Scratch(es) on display
•Number of dark/bright pixels within spec.
•Burn in (only for Plasma TV)
These
symptoms
are not
claimable.
Spare Part Nr. New Board Barcode Nr. Defect Board Barcode Nr. Replaced Board
1.
2.
3.
R
IA
P
ER DR
A
OB
For Plasma
TV repair
only
4.
To be filled in by EUROSERVICE RMA number: Date of receipt:
Note 1: The defective LCD-panel / PDP needs to be returned in the same packaging as the new part was send. If not
the warranty claim will be rejected.
Note 2: Please fill out this form completely and correctly, otherwise Euroservice is unable to fulfil the repair request!
---------- Picture ----------
Insert picture or mark defect !
F_15590_115.eps
110705