Problem | Solution |
The SENSEO® coffee is too strong.
The coffee is not hot enough.
you have placed the coffee pod(s) properly in the centre of the pod holder, to prevent water from escaping along the edge of the pod(s). When you use two coffee pods on top of each other, make sure that the convex sides of both pods point downwards and press the pods lightly into the pod holder;
you have not used the same pod twice by accident; the coffee in the pod is evenly distributed;
If you prefer a more robust flavour, SENSEO® coffee pods with a stronger blend are available.
If you prefer a milder flavour, SENSEO® coffee pods with a milder blend are available.
Do not use cups that are too large, as they cause the coffee to get cold more quickly. When you use cups, make sure they have a capacity of 150ml. When you use a mug, make sure it has a capacity of 280ml.
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