Troubleshooting

If a fault occurs, first check the points listed in the following pages. For further help and other troubleshooting tips, please also check out FAQs at www.philips.com/support.

If you are unable to find a solution by following these hints, consult your dealer or service center.

WARNING:

Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.

Symptom

Solution

 

 

Hang up

Press and hold [VOLUME +] and 2; simultaneously.

 

Your device will reset.

Cannot power up

Charge your device.

 

In case of device error, connect your device to the

 

computer. Use Device Manager to restore your device.

Player skips track

The skipped track is protected. You may not have enough rights

 

to play the skipped track on your device. Check music rights with

 

song provider.

Short playback time

Over time, the internal rechargeable battery will become weaker.

 

It is replaceable. Please contact your nearest Philips Service

 

Center for a battery replacement.

 

 

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Philips HDD085 user manual Troubleshooting, Short playback time