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Intel 550T manual Console Port Use and Troubleshooting

Models: 550T

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Console Port Use and Troubleshooting

In this chapter	This chapter covers the following topics:
	Topic	See Page

	Use of the Console Port	116

	Troubleshooting Tools	121

	Troubleshooting Procedure	121

	Typical Problems and Causes	122

	Reporting the Problem to Intel	125
	Customer Support

115

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Intel 550T manual Console Port Use and Troubleshooting

Contents

Intel Express 550T Routing Switch Intel Express 550T Routing Switch Third edition October 696939-003 Contents Advanced Configuration Technical Specifications 109 Customer Support Technicians This switch Switch and operate the switch using Intel Device ViewPrinted guide that describes these basic steps Electrostatic Sensitive Device This User Guide gives you instructions on how to useIntel Express 550T Routing Switch Intel Device ViewRandom Access Memory Address Resolution ProtocolDynamic Host Configuration Protocol ToS Type of ServicePage This chapter covers the following topics Introduction to the product Front Panel ToS Type of Service IP FilteringFront panel of the switch is shown below IP MulticastLEDs on the front panel have the following functions Inserted to expand the functionality of the switchThese ports are on the front panel Buttons on the front panel have the following functionsSwitch InstallationSwitch’s rear panel has the following parts Rear PanelBefore Installation Consult your dealer before proceeding with the installationInstalling and using the product for example, limitations Positioning and Installing the Switch Awaiting Drawing from EBZ Installing a Module Connecting Other Devices Connecting the Power Make sure that the green and yellow wire is connected to Ly and ask for the correct power cableWires in the power cable provided are color coded Make sure that the blue wire is connected to the terminalStart-up They are operating correctlyLEDs reflect the state of each port Spanning Tree is disabled on all ports All ports are enabledAll ports operate in auto-negotiation mode No access restrictions to Local Management TelnetShow how the switch is operating LEDs give information about the state of the switchOther LEDs on the front panel 5 seconds, where they have the following meaning Intel Device View System Requirements A P T E R 2 Intel Device ViewInstallation and Removal OpenView* or Intel LANDesk ManagerUsing Intel Device View Removal of Intel Device ViewBefore a switch is contacted After a Switch or Stack is Contacted Setting the Preferences Switch’s LEDsTo change the polling parameters Change the community Timeout parametersChange the values Type the new community name Click OKInstalling and Managing SwitchesType in the switch’s IP Address or MAC address Select DeviceManage The Manage dialog box appearsDevice View window Select DeviceManage, and the Manage dialog opens This window, even switches that are already conﬁgured as aAte or expand an existing stack StackDevice Tree Right mouse button, the following functions are available Without a device selectedFace side of the switch or stack is displayed Device View Main DisplayYou time Right click a single switch and Intel Device View offers Displays monitoring informationStatus of the Vlan links Intel Device View offers Selected Right click a single port and Intel Device View offers Switch and ports are displayed in different colors Explorer Diagnostics WindowGet it working properly in case of problems Monitoring menuTrap Window This window provides comprehensive details of the errorTraps window displays all traps generated by the switch Right click a message and Intel Device View offersSystem Window Tings, modules inserted in slotsErrors Window Page Setups that affect the switch, or stack, and the ports Standard ConﬁgurationChanging the Setup Switch or Stack With a switch or stack in the Device View window SystemClick System Internet Protocol Click IPAuthentication Local TimeDelete an entry Only rights and access to communities. You canAdd a new entry to the list Edit existing entriesAre sent TrapsCan Click TrapsPermanent Entries Connections to printers and other similar devices. You canTween two switches or stacks. You can Link AggregationRmon data from the Rmon groups 4 to To add a mirrored port to a switchPort Mirroring Forwarded or mirroredChanging configurations Local ManagementType the new time Click OK Switching Adaptive Forwarding Mode Spanning Tree Why change these from their defaults? Type the required value From a switch that is, or attempting to become, the rootAs the root bridge. To change the priority value Ceived and discardedChanging the Setup Port General Changes Click the port you want to disable Port ModeSwitch. The MAC address of those devices are removed from Able the portSelect Port Setup Click Port Mode Click Speed 10 or Speed Change the flow mechanism on a port Default uses the same ﬂow control as speciﬁed in DeviceView the Spanning Tree setups for the port Flow Control, click the ﬂow control you wantClick Enable spanning tree on this port Configuration for example, ports must be configured on each IP Filtering featuresBetween groups can be implemented using routers Vlan modeVLANs Virtual LANs Cannot delete a Vlan if it is the Designated Manage To delete a VlanClick the name of the Vlan you want to delete. Note you Management you can now delete the ﬁrst VlanClick the name of the Vlan you want to edit Information using VLANs between Switches in the stack these switches areTheir own domain Stdalone Manent EntriesAdd in Intel Device View Click Advanced The Vlan mode is highlightedClick Advanced. The Vlan mode is highlighted Enter the MAC addressRouting Between VLANs ValueYou should Click Routing Double-click the ToS, and type the new value range Click Add Switches on a network that does not support Dvmrp routing.Nation IP address Igmp pruning and IP Multicast addressesIP Filtering Groups. To add a user group Type a unique name for the User GroupTo add a member to a user group Select the User Group for this new member For port selections, deﬁne the IP ﬁlter protocol, while forAddress deﬁne the IP Address and subnet if necessary With, and lists them on screen. To check connectionsPage Managing the Switch Name and how long the switch has been running Management using Intel Device ViewInformation about the Switch To update the information, click RefreshMonitoring the Switch’s Performance Select Device ActivityTx Packets Spanning Tree Statistics Lowing information, History, Alarm and Event Log are switch Ment on the switchSwitch contains several Rmon functions. These function pro Right-click a switch and select MonitoringRMON HisWhich lists all alarms Right-click a switch and select MonitoringRMONAlarmsConfigure. The Alarm Table window opens Click Add to add an alarm to the listMonitoring the Stack’s Performance Stack, or across the Matrix Module Right-click the stack border and select IntraStack TrafMonitoring the total packet activity per port A P T E R 5 Managing the Switch Speciﬁc switch and select Spanning Tree That switch Monitoring VLANs and RoutingTitle bar To view the VLANs on the switch To view the Vlan mode and Domain name To view the links between switches in a distributed Vlan This provides status information about the serverTo view the IP Routing links Packets received and packets transmitted Ter you are interestedSelect IP RoutingIP MulticastNetwork To view the IPX Routing links Monitoring the Port’s Performance Play Legend for further information on LED statesSelect Port DetailsPerformance Select Port DetailsDistribution 100 Local disk or ﬁle server Tools for the SwitchSwitch has various tools to help with management To receive the responseTo view a log or report Select the IP Address of the individual switchSwitch’s Telnet facility has the following main features Device you want to receive the directory103 Reset the switch if necessary Software Update lets youLoad new software to the switch Access from the Console portRecovery Manager Simply lost control of the switchTools for the Stack Stack Synchronization ManagerTo on the Matrix Module Each Matrix port has a unique colorPort Brown Yellow 108 Technical Speciﬁcations Switch has the following approvals Switch has the following physical specificationsPhysical Speciﬁcations Port Power Status Temperature Switch has the following environmental specificationsSwitch has the following number of LEDs Switch has the following number of connectionsPower Speciﬁcations Performance SpeciﬁcationsRFC This switch supports the following protocolsRFCs 768, 950 Telnet RFC 854 toPage Console Port Use and Troubleshooting Use of the Console Port An external machine e.g. MS Windows*, Unix* or other, if Doing backup of the configurationsVlan policy database Manual TftpMaintenance Mode offers three facilities Recovering from Start-up FailureUsing Maintenance Mode Ory. From Maintenance Mode the switch is forced to issue aUsing a pointed tool such as a bent paper clip, press Consider these points when using Maintenance ModeTo enter Maintenance Mode Reset button on the front of the switch and hold it untilDumps memory contents Loads software using the Tftp protocolLoads software using the Bootp or Tftp pro Resets the switchIsolating the Problem Troubleshooting ToolsTroubleshooting Procedure Tools available for troubleshooting on the switch areFurther Evaluation of the Problem Mon switch malfunctionsCheck for any relevant messages in the System window Start-up Problems Performance ProblemsCommunication Problems Customer Support Retrieving Information for CustomerSupport Various files suitable for Tftp transfer AsciiLimited Hardware Warranty Limited Hardware Warranty Europe only 129 Federal Communications Commission FCC Statement Avertissement Advertencias Index 111123 119124 112 125102 126Vii 100104 103Console 109 113101 121 Vlan Automated Support Customer Support Technicians