Power Cycling

1 Pull out the power plug.

If a problem occurs that cannot be corrected with the

2

Wait at least ten seconds, then plug the power plug

 

back into the socket.

instructions in this user manual (see also the help below),

3

If the problems repeats, please contact our technical

follow the steps given here.

 

customer service or your retailer. Follow the instruc-

 

 

 

 

tions on the display and in the error report.

 

 

 

Problems when faxing or printing

 

 

 

 

Faxes sent are of poor quality.

Change the resolution from STANDARD to FINE or

 

PHOTO.

 

Clean the scanner and the document feed slot.

 

Test the device by making a copy of the document. If the

 

device is in order, the fax machine of the recipient is defec-

 

tive.

 

 

 

The device produces black lines when sending or printing.

Clean the scanner and the document feed slot.

 

 

Copy is blank.

Insert the documents face down into the document feeder.

 

 

Printing is interrupted.

Paper or document jam, no paper. Follow the instructions

 

on the display and in the error report.

 

 

Documents are not properly fed.

Clean the scanner and the document feed slot.

 

 

 

 

 

 

Problems with the Connection

 

 

 

 

The device rings once, remains silent for a short while and

This is absolutely normal. The fax switch checks the call af-

starts ringing again.

ter the first ring. If it is a voice call, the device continues to

 

ring.

 

 

No dial tone

Check the installation of the device. Connect the telephone

 

cable to the socket marked LINE. Insert the telephone plug

 

into your PTT line socket.

 

 

Fax transmissions are constantly interrupted.

Try to send the fax manually: Press ß, and dial the number.

 

If the recipient is using an answering machine, wait until

 

you hear a whistling tone. Press o.

 

It is possible that the recipient's device is not ready to re-

 

ceive.

 

 

You hear a whistling tone or silence in the handset.

The call is a fax: Press o on the device. Press *5 on

 

the additional telephone. Hang up.

 

 

 

EN

Service · Power Cycling

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Philips HFC 325 user manual Power Cycling, Problems when faxing or printing, Problems with the Connection