Philips HP4997/15 user manual Storage, Troubleshooting, Guarantee and service

5 Storage

Do not wind the mains cord round the appliance.

1Unplug the appliance.

2Put the appliance in a safe place and let it cool down.

3You can also hang it with the hanging loop (Fig. 4).

6 Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If problems arise with your appliance and you cannot solve them with the information below, please contact the nearest Philips service centre or the Philips Consumer Care Centre in your country.

The appliance does not work at all.

•Make sure that the mains socket is live.

•If the appliance is overheated, unplug the appliance and cool it down. Before you switch on the appliance again, make sure that the grilles are not blocked by fluff or hair.

•Make sure that the mains voltage indicated on the type plate of the appliance corresponds to the local mains voltage.

•If the mains cord is damaged, you must have it replaced by Philips, a service centre authorised by Philips or similarly qualified persons in order to avoid a hazard.

7 Guarantee and service

If you need information or if you have a problem, please visit the Philips website at www.philips. com or contact the Philips Customer Care Centre in your country (you find its phone number in the worldwide guarantee leaflet).

FULL TWO-YEAR WARRANTY

Philips Electronics North America Corporation warrants each new Philips product, model HP4666/15/20 (except cord), against defects in materials or workmanship for a period of two years

from the date of purchase, and agrees to repair or replace any defective product without charge.

IMPORTANT:This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts or subjecting the product to any but the specified voltage.

PHILIPS ELECTRONICS NORTH AMERICA CORPORATION WILL NOT PAY FOR WARRANTY SERVICE PERFORMED BY A NON-AUTHORIZED REPAIR SERVICE AND WILL NOT REIMBURSE THE CONSUMER FOR DAMAGE RESULTING FROM WARRANTY SERVICE PERFORMED BY A NON-AUTHORIZED REPAIR SERVICE. NO RESPONSIBILITY IS ASSUMED FOR ANY SPECIAL, INCIDENTAL OR NON-CONSEQUENTIAL DAMAGES.

In order to obtain warranty service, simply go to www.philips.com or call 1-800-243-7884 for assistance. It is suggested that for your protection you return shipments of product by insured mail, insurance prepaid. Damage occurring during shipment is not covered by this warranty.

NOTE: No other warranty, written or oral, is authorized by Philips Electronics North America Corporation.This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion and limitations may not apply to you.