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Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

No power.

No sound or distorted sound.

There is no sound from the centre and rear speakers.

Radio reception is poor.

The remote control does not function properly.

Low hum or buzz sound.

Solution

–Check if the AC power cord is properly connected.

–Adjust the volume.

–Check the speaker connections and settings.

–Disconnect the headphones.

–Press the correct source button on the remote (TV or AUX, for example) to choose the equipment that you want to hear through the AV receiver.

–Press CENTER +- or REAR +- to adjust the volume level.

–Make sure the centre and rear speakers are connected correctly.

–Press SURROUND button to select a correct surround sound setting.

–Make sure the source you are playing is recorded or broadcast in surround sound (DTS, Dolby Digital, etc.).

–If the signal is too weak, adjust the antenna or connect an external antenna for better reception.

–Increase the distance between the system and your TV or VCR.

–Tune in to the correct frequency.

–Place the antenna farther away from any equipment that may be causing the noise.

–Select the source (DISC or TUNER, for example) before pressing the function button (S, T).

–Reduce the distance between the remote control and the system.

–Replace the batteries with new ones.

–Point the remote control directly toward the IR sensor.

–Check that the batteries are loaded correctly.

–Place the AV receiver as far away as possible from electrical devices that may be causing interference.

NEED HELP? Visit our website www.philips.com/support

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Philips HTR5000 user manual Troubleshooting, Problem, Solution
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HTR5000 specifications

The Philips HTR5000 is a state-of-the-art home theater receiver that brings immersive audio and video experiences to the living room. Designed for audiophiles and casual viewers alike, the HTR5000 combines advanced technology with user-friendly features to enhance home entertainment.

One of the standout characteristics of the Philips HTR5000 is its powerful multi-channel amplification system. The receiver is equipped with a robust output that can drive multiple speakers, creating a surround sound experience that places viewers right in the middle of the action. With support for various audio formats, including Dolby Atmos and DTS:X, the HTR5000 ensures that sound moves in a three-dimensional space, giving users an unparalleled audio experience.

In terms of connectivity, the Philips HTR5000 is remarkably versatile. It includes multiple HDMI inputs, allowing users to connect various devices such as Blu-ray players, gaming consoles, and streaming devices seamlessly. The HDMI ports support 4K video pass-through and HDR (High Dynamic Range), ensuring that video quality remains crisp and vibrant. Additionally, the receiver comes with legacy connections, including optical and coaxial inputs, catering to older devices and providing flexibility in setup.

The HTR5000 is also designed with modern features in mind. Integrated Bluetooth and Wi-Fi capabilities allow users to stream music straight from their smartphones or other smart devices. The built-in streaming services support popular platforms like Spotify and Pandora, providing instant access to vast music libraries.

The user interface of the HTR5000 is intuitive, making it easy to navigate settings and adjust sound profiles. The device includes features like room calibration and equalization to optimize sound quality based on the acoustics of the specific environment. This means users can enjoy tailored sound performance that adapts to their room.

Finally, the sleek and modern design of the Philips HTR5000 complements any home decor. Its compact form factor and front-panel controls make it a convenient addition to any entertainment setup. Overall, the Philips HTR5000 stands out as a premium home theater receiver that combines advanced audio technologies with user-friendly features, ensuring an elevated entertainment experience for all users.
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