10 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, register your product and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of your product.The model number and serial number are on the back or bottom of your product.Write the numbers here:

Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this home theater do not work.

Disconnect the home theater from the power outlet for a few minutes, then reconnect.

Picture

No picture.

Ensure that the TV is switched to the correct source for this home theater.

No picture on HDMI connection.

If the connected device is not HDCP- compliant, you cannot transmit picture through an HDMI connection. Use composite or component video connection.

Check if the HDMI cable is faulty. Replace a new HDMI cable.

If this happens when you change the HDMI video resolution, press HDMI repeatedly until the picture appears.

No picture on the Component (Y Pb Pr) connection.

If the HDMI video connection is set to [Auto] or [1080p/24Hz], there is no video output through the component connection. Change the HDMI video setting or remove the HDMI connection.

No high-de nition video signal on the TV.

Make sure that the disc contains high- de nition video.

Make sure that the TV supports high- de nition video.

Sound

No sound.

Make sure that the audio cables are connected and select the correct input source (for example, AUDIO SOURCE, USB) for the device you want to play.

No sound on HDMI connection.

If the connected device is not HDCP- compliant or is only DVI-compatible, you cannot transmit sound through an HDMI connection. Use an analog or digital audio connection.

Make sure that the [HDMI Audio] setting is turned on.

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Philips HTS7500, HTS7520 user manual Troubleshooting, Picture, Sound

HTS7520, HTS7500 specifications

The Philips HTS7500 and HTS7520 are part of Philips' renowned Home Theater Systems, designed to deliver an immersive audio-visual experience. These models exemplify Philips' commitment to combining advanced technology with user-friendly functionality.

The HTS7500 boasts a sleek and compact design, making it an aesthetic addition to any living space. It features a 5.1 channel surround sound setup, which includes five satellite speakers and a subwoofer, allowing users to experience cinematic sound quality at home. One of its standout features is the Ambisound technology, which creates a broader sound field from the strategically placed speakers, ensuring that every seat in the room provides an optimal audio experience.

The system supports various audio formats, including Dolby Digital and DTS, ensuring that users can enjoy their favorite movies and music with dynamic soundscapes. Furthermore, the HTS7500 includes an integrated DVD player that not only plays standard DVDs but is also capable of upscaling content to near HD quality, ensuring that older media maintains clarity on modern displays.

In contrast, the HTS7520 carries many of the key features of the HTS7500 but introduces a few enhancements that cater to tech-savvy users. The HTS7520 also supports HDMI connectivity, offering one-cable simplicity for high-definition audio and video output to compatible televisions. This model is equipped with a digital media reader, enabling users to enjoy content from USB drives and memory cards, thus enhancing accessibility to various media types.

Both models are equipped with user-friendly interfaces and remote controls, ensuring easy navigation through settings and media. They also feature various sound modes, allowing users to tailor the audio output according to their content type, whether it be a movie, music, or gaming.

Moreover, Philips has prioritized energy efficiency in these home theater systems, ensuring that they not only deliver exceptional sound but also minimize energy consumption without compromising performance.

In summary, the Philips HTS7500 and HTS7520 are exemplary home theater systems that combine sleek design, advanced sound technology, and user-friendly features, making them an excellent choice for anyone looking to enhance their home entertainment setup. Together, they represent the pinnacle of Philips' audio innovations, offering a blend of style, performance, and convenience.