Philips IT-DSR1000/S, DSR 1000 manual Troubleshooting, Problem, Possible Cause, Action

TROUBLESHOOTING

When you have problems with your Philips DSR 1000, first check following points.

PROBLEM	POSSIBLE CAUSE	ACTION
No picture, no sound and no front	Receiver is not plugged into the	Check mains connection. Press
panel display.	mains or is not switched on.	the ON/OFF button on the front of
		the receiver.
No picture, no sound ; but the	The receiver is on standby.	Press on the B button on the
front panel shows the time or		remote control to bring the
“--”.		receiver out of standby.
No picture, no sound ; but the	You are watching TV through your	Press the TV button on your
indication on the front of the	UHF or VHF aerial connection.	remote control.
receiver is correct.	The SCART connection has been	Check the SCART connection
	made wrong.	(see chapter 2).
	The connections are right, but the	Check the TV SCART
	television is NOT connected up to	connection.
	the extern AV source (AV 1 or
	EXT. 1, etc...).
	The cable connections are maybe	Check all your connections and
	faulty (damaged, broken or	consult chapter 2.
	squashed) are missing.
Only the main menu and the	There is no download list of the	Execute all the relevant steps for
corresponding sub-menus are	(digital) services in the memory of	installing indicated in chapter 4.
available. You cannot choose a	the receiver.
service.	The receiver has not been well	Check all the items of the menu
	connected up to the dish.	Installation antenne (LNB, mains,
		LNB-type, LO frequence,...).
Main menu + sub-menus and	The dish does not receive satellite	Check the installation and the
information are available. But	signals.	positioning of the dish.
there is no reception (the screen
remains black).	The mains of the LNB is	Check the cable connection
	interrupted.	between the LNB and the
		satellite receiver.
	The received signal is too weak.	Check the installation and the
		positioning of the dish.
		It may be due (rarely) to severe or
		very cloudy weather.
	The dish is damaged.	Install a new dish.
Irregular or bad reception,	Wrong cable connections	Check all the connections and
“mosaic” effect of the picture.	(damaged, broken or squashed	cables.
	connectors or wires).	Check antenna signal.
	A weak signal because the dish is	Reposition the dish. Fix your dish
	not well positioned or is not stable	strongly.
The remote control does not	There are no batteries in the	Check the batteries and change
operate.	remote control, the batteries are	them eventually.
	nearby or completely used.
By normal receiving, you may	Your are watching a scrambled	Choose another service.
have a black screen when you	service or programme.
choose some services.

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