Troubleshooting
WARNING!
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to solve a problem by following these hints, consult your dealer or service center.
Problem |
| Solution |
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No power. | – | Check the connection to the AC power cord. |
No sound or distorted sound | – | Check the connection to the speakers. |
from speakers | – | Adjust the volume. |
| – | Select the source you wish to listen to. |
| – | If the muting is on, press the MUTE button. |
| – | Replace the speaker cables. |
No sound is heard from center or | – | Check the connections to the speakers. |
rear speakers | – | Use the CENTER +/- or REAR +/- to adjust the volume level. |
| – | Check the speaker are connected correctly. |
No sound from subwoofer. | – | Check the connections to the subwoofer. |
| – | Play the bass source. |
Noise interfence | – | The unit is too close to a TV set or other electrical appliances, relocate the unit, or turn off |
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| other appliances. |
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Sound cuts off during listening to | – | The positive and negative speaker cords may have |
music |
| check the speaker cords. |
| – | Turn off the power and turn it on again, then reduce the volume. |
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Sound from the left and right | – | Check that the left and right speakers are not positioned in reverse order. |
speaker is reversed | – | Check the left and right speakers cables are not connected to the terminals in reverse |
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| order. |
Considerable noise in radio | – | Tune to the correct frequency. |
broadcasts. | – | Connect the antenna. |
| – | Route all connection cables away from the antenna terminals and wires. |
| – | Fully extend the FM wire antenna. Position for best reception and secure to a wall. |
| – | Connect an outdoor FM or MW antenna. |
| – | Adjust the direction and position for best reception. |
| – | Turn off the equipment causing the noise. |
| – | Place the antenna farther away from the equipment causing the noise. |
The remote control does not | – | Point the remote control at the remote sensor of the unit. |
function. | – | Reduce the distance to the Receiver. |
| – | Remove any possible obstacles. |
| – | Replace the batteries with new ones. |
| – | Check that the batteries are loaded correctly. |
| – | Insert the mains plug into an outlet and press the main unit STANDY ON y button. |
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Can’t set NIGHT mode | – | Play a source with DOLBY DIGITAL 5.1 channel sound. |
| – | Select a source (OPTICAL or COAXIAL) connected by digital cable correctly. |
The display is dark | – | Press DIM again. |
Low bass response | – | Check all speakers for correct polarity. |
Can’t select DTS mode | – | Check the source’s sound output setting and turn on DTS output. |
| – | Play a source with DTS sound. |
| – | Select a OPTICAL or COAXIAL source connected by digital cable. |
English
TROUBLESHOOTING 15