![](/images/new-backgrounds/1018495/1849551x1.webp)
E n g l i s h
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to solve a problem by following these hints, consult your dealer or service center.
Problem |
| Solution | |
|
|
|
|
| No power. | – | Check if the AC power cord is properly connected. |
|
|
|
|
| No picture. | – | Select the appropriate video input mode on the TV. |
|
| – Check if the TV is switched on. | |
|
| – Check the video connection. | |
|
|
|
|
| Distorted or poor picture. | – | Sometimes a small amount of picture distortion may appear. This is not a malfunction. |
|
| – | Clean the disc. |
|
|
|
|
| The DVD player does not | – | Insert a readable disc with the playback side facing down. |
| start playback. | – | Check the disc type, color system and regional code. Check for any scratches or smudges on |
|
|
| the disc. |
|
| – Press SYSTEM MENU to turn off the setup menu screen. | |
|
| – Cancel the parental control rating function or change the rating level. | |
|
| – Moisture has condensed inside the system. Remove the disc and leave the system turned on | |
|
|
| for about an hour. |
|
|
|
|
| The remote control does not | – | Point the remote control at the remote sensor of the unit. |
| work properly. | – | Reduce the distance to the player. |
|
| – Remove any possible obstacles. | |
|
| – Replace the batteries with new ones. | |
|
|
|
|
| The DVD system does not respond | – | Disconnect the power plug from the outlet, and insert again. |
| when the buttons are pressed. |
|
|
|
|
|
|
| No sound or distorted sound. | – | Adjust the volume. |
|
| – Check that the speakers are connected correctly. | |
|
|
|
|
| No image is output when a | – | Make sure the component is connected correctly. |
| function is selected. | – | Press the correct function button for the input source. |
|
|
|
|
| Considerable noise in radio | – | Tune in the correct frequency. |
| broadcasts. | – | Connect the antenna. |
|
| – Route RF | |
|
| – Fully extend the FM wire antenna. Position for best reception and secure to a wall. | |
|
| – Connect an outdoor FM or AM antenna. | |
|
| – Adjust the direction and position for best reception. | |
|
| – Turn off the equipment causing the noise or move it away from the DVD system. | |
|
| – Place the antenna farther away from the equipment causing the noise. | |
|
|
|
|
| Broadcast station cannot be | – | The signal is weak. Connect an outdoor antenna. |
| selected automatically. |
|
|
|
|
|
|
| The display is dark. | – | Press DIM again. |
|
|
|
|
| Low hum or buzz sound. | – | Place the DVD system as far away as possible from electric devices with interference. |
|
|
|
|
| Sound is only heard from one | – | Connect the input cords securely. |
| channel. | – | Adjust the channel level. |
|
|
|
|
| Sound cuts off or there is no | – | After turning off the power and then turning it on again, reduce the volume or change to the |
| sound even though power is on. |
| correct |
|
|
|
|
| Low bass response. | – | Check all speakers for correct polarity. |
|
|
|
|
| No sound from the surround | – | Set the mode to the desired surround mode position. |
| speakers. | – | Use surround mode. |
|
| – Check all surround wires for good connection. | |
|
|
|
|
| No sound from the center | – | Set surround mode to DTS, DOLBY DIGITAL, or DOLBY PRO LOGIC. |
| speaker. |
|
|
|
|
|
|
| The disc tray cannot open. | – | Hold down PROGRAM button until “TRAY LOCKED?” appears on the display, then hold down |
|
|
| PLAY button for more than two seconds. |
|
|
|
|
24TROUBLESHOOTING