Troubleshooting resources | HP 2 Base Model specification

B Troubleshooting resources

●Access Web site links and additional information about the Slate through Help and Support. Tap Start, and then tap Help and Support.

NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection.

●Contact HP Customer Support at http://www.hp.com/go/contactHP.

NOTE: For worldwide support, tap Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Choose from the following types of support:

◦Chat online with an HP technician.

NOTE: When chat is not available in a particular language, it is available in English.

◦Email HP Customer Support.

◦Find HP Customer Support worldwide telephone numbers.

◦Locate an HP service center.

72 Appendix B Troubleshooting resources

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HP 2 Base Model manual Troubleshooting resources

Contents

User Guide Product notice Software terms Safety warning notice Iv Safety warning notice Table of contents Multimedia Using Disk Defragmenter Using Disk Cleanup Viii Input power Operating environment Page Welcome Finding information Resources For information about Limited Warranty Resources Getting to know your Slate Using the touch screenChanging the view Landscape view Portrait view Tapping Adjusting the screen brightnessFlicking Dragging Scrolling Rotating Pinching Setting touch screen preferences Using the on-screen keyboard On-screen keyboard options Using the Swype keyboard Using the digital pen select models only Updating the software installed on the Slate Identifying the software on the Slate Bottom edge Knowing the partsTop edge Component Description Right edge Then tap Power OptionsTap Control Panel , tap System and Security , Wlan Left edge Opening the label tray Display Rear Using an Internet service provider ISP Networking select models only Connecting to a wireless network Connecting to an existing Wlan Setting up a new Wlan network Configuring a wireless router Protecting your Wlan Roaming to another network Turning wireless devices on or off Creating a wireless connectionIdentifying wireless and network status icons Icon Name Description Using HP Connection Manager select models only Using operating system controls Using Bluetooth wireless devices select models only Using GPS select models onlyBluetooth and Internet Connection Sharing ICS Using HP Mobile Broadband select models only Inserting a SIM Removing a SIM Multimedia Identifying your multimedia components Adjusting the volume Audio Checking audio functions on the Slate Tap Hardware and Sound, and then tap Sound HP Slate Camera Using HP Slate CameraCameras IconDescription Multimedia Power management Shutting down the Slate Using power-saving states Setting power optionsInitiating and exiting Sleep Using the power meter Initiating and exiting Hibernation Selecting a different power plan Using power plansViewing the current power plan Customizing power plans Setting password protection on wakeup Maximizing battery discharge time Using battery powerDisplaying the remaining battery charge Managing low battery levels Conserving battery power Resolving a low battery level Using external AC power Protecting the Slate from power surges Using Disk Cleanup Using Disk DefragmenterDrives External cards and devices Using Media Card Reader cards select models onlyInserting a digital card Removing a digital card Using a USB device Connecting a USB device Removing a USB device Using optional external devices Using optional external drives Docking the Slate to the HP Slate Dock select models only Keeping your Slate safe Slate risk Security featureSecuring your Slate and information Setting Windows passwords Using passwordsPassword Function Setting Setup Utility Bios passwords Bios Installing software updates Using antivirus softwareUsing firewall software Managing Internet privacy Installing HP and third-party software updates Securing your wireless networkInstalling Windows security updates Backing up your software applications and information Backup and recovery Backing up your information Performing a system recovery Using the Windows recovery tools Using a Windows 7 operating system DVD purchased separately Select Repair your computer Cleaning products MaintenanceCleaning your Slate Cleaning procedures Cleaning the sides and cover Cleaning a tablet PC pen and pen holder select models only Updating programs and drivers Using SoftPaq Download Manager Using Setup Utility Bios Setup Utility Bios and System DiagnosticsStarting Setup Utility Using Setup Utility Changing the language of Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring factory settings in Setup Utility Exiting Setup Utility Updating the Bios Determining the Bios version Downloading a Bios update Tap Start, tap Help and Support, and then tap Maintain Main menu Bios Setup MenuDiagnostics menu Security menu System Configuration menu Using System Diagnostics Traveling with the Slate Page Troubleshooting resources Electrostatic discharge Input power SpecificationsOperating environment Bios Index Passwords Wlan